Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- SKU:
- 6401436
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
crystal clear quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience!! Very nice tv. Enjoying clearity
I would recommend this to a friend - Pros mentioned:Picture quality
Easy to operate, clear picture and great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Super clear picture, easy to nagivate
I would recommend this to a friend - Pros mentioned:Color
great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good color and reception replaced older samsung TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is that berry good tv nice colors nice definitions
I would recommend this to a friend - Pros mentioned:Picture quality
Review. Open box.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture. Open box Item - still in good overall condition. Stopped working less than a year. working with Samsung to repair as it is under warranty.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Great tv for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features and picture and sound are great!!
I would recommend this to a friend - Pros mentioned:Picture quality
GREAT PURCHASE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.REALLY GOOD QUALITY AND PICTURE PERFECT FOR GAMING
I would recommend this to a friend - Pros mentioned:Picture quality
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy transaction Curbside pick up. Great Picture!!
I would recommend this to a friend Great tv apps and one remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always love samsung TVs. I also have a Samsung mu6300 50 inch at home as well. My favorite thing about the Samsung tu8000 are watching movies late at night and put it in movie mode and your screen get dark and it's great and less strain on your eyes. I love the bluetooth on this TV it connect in a snap. I enjoy my TV
I would recommend this to a friend- Pros mentioned:Picture quality
Connection issues
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Picture. Occasionally knocks me from the internet and requires me to re-enter my password to log back on. I know it is not the internet because everything else would still be connected.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV easy to set up easy to use happy with this
I would recommend this to a friend - Pros mentioned:Picture quality
nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung is great and a good price nice picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. PIcture quality bright and clear.
I would recommend this to a friend - Pros mentioned:Price
Great price and delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Everything. Peachie keen
I would recommend this to a friend - Cons mentioned:Reliability
MY Luck
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I was going to give this TV 5 stars but it literally died an hour ago. It’s in a constant reboot cycle and won’t turn on. I genuinely can’t believe my luck and I’m now trying to find a replacement as soon as possible. I’ve read that Samsung hasn’t fixed this reboot issue so I WONT buy another Samsung. It was a good 2.5+ years; always up to date, always taken care of. I just don’t know why out of nowhere it said ‘bye bye’
No, I would not recommend this to a friend - Cons mentioned:Remote control
does not offer many options via remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not seen any options via remote that are helpful. There were no useable instruction manual enclosed with product. If you want spend 30 minutes using the website to get answers.....this is your TV!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Reymazining,
I am sorry to see that you had trouble with the remote functions of your TU8000 4K Smart TV.
Here is the link to the downloadable eManual that includes the TV remote’s diagram and a detailed step-by-step guide (page 20-22):
https://downloadcenter.samsung.com/content/UM/202006/20200618112841534/NIKATSCT-3.0.7_EM_NIKE_USA_ENG_200527.0.pdf
I hope this eManual provides all the information you are looking for.
Should you need further assistance with features or usage, please do reach out to our Customer Service at:
1) Phone: 1-800-SAMSUNG, available 8AM - 12AM EST 7days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Thank you for choosing Samsung. We hope these tips help you better enjoy the premium features of your TV.
- Samsung Ambassador
2nd Time user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsung so I am happy with the TV the issue is operating the various Apps. I guess I need to be smarter than the avg. bear. Written directions would be very helpful.
I would recommend this to a friend- Pros mentioned:Picture quality
Rebooting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a nice tv with great pictures but it only lasted for 16 months and then it began to have power issues. The tv reboots every 2-3 minutes while it is on.
No, I would not recommend this to a friend Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Easy set up. Beautiful HD. Love that it has Bluetooth so I could easily add BT keyboard. It pairs nicely with my Note 9 phone, so I can use phone as a remote and cast my phone screen onto the TV. I'm pleased with my purchase.
I would recommend this to a friend- Cons mentioned:Remote control
Open box item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an open box item and found out the remote didn't even work, which is probably the reason it was an open box item. Luckily I had another Samsung remote that worked on the tv.
No, I would not recommend this to a friend