Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- SKU:
- 6401436
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
Really good Tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason it's not 5 stars is due to the brightness during the day. Then again this could jusy be because i have the TV setup in a place where a lot of light comes in. The brightness will be fine if you don't have light shining on the tv
I would recommend this to a friend- Pros mentioned:Picture quality
Nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is that berry good tv nice colors nice definitions
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features and picture and sound are great!!
I would recommend this to a friend - Pros mentioned:Picture quality
GREAT PURCHASE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.REALLY GOOD QUALITY AND PICTURE PERFECT FOR GAMING
I would recommend this to a friend - Pros mentioned:Picture quality
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy transaction Curbside pick up. Great Picture!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV easy to set up easy to use happy with this
I would recommend this to a friend Great tv apps and one remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always love samsung TVs. I also have a Samsung mu6300 50 inch at home as well. My favorite thing about the Samsung tu8000 are watching movies late at night and put it in movie mode and your screen get dark and it's great and less strain on your eyes. I love the bluetooth on this TV it connect in a snap. I enjoy my TV
I would recommend this to a friendNice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was a pain. It works better if you already have a Samsung account and you use the smart things app. I had to reset the tv and found the setup process was much smoother when I had an account. Way too many glitches in the setup. Otherwise a good tv.
I would recommend this to a friendBedroom Upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace a smaller tv in our bedroom. We absolutely love it. We went with the UHD for the bedroom because it is darker and we don't have to worry about glare. The operating system is super easy to set up and use. Its really clear and bright great tv for the bedroom would recomend.
I would recommend this to a friend- Pros mentioned:Picture quality
nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung is great and a good price nice picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. PIcture quality bright and clear.
I would recommend this to a friend - Pros mentioned:Price
Great price and delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Everything. Peachie keen
I would recommend this to a friend - Pros mentioned:Picture quality
Connection issues
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Picture. Occasionally knocks me from the internet and requires me to re-enter my password to log back on. I know it is not the internet because everything else would still be connected.
No, I would not recommend this to a friend - Cons mentioned:Remote control
does not offer many options via remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not seen any options via remote that are helpful. There were no useable instruction manual enclosed with product. If you want spend 30 minutes using the website to get answers.....this is your TV!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Reymazining,
I am sorry to see that you had trouble with the remote functions of your TU8000 4K Smart TV.
Here is the link to the downloadable eManual that includes the TV remote’s diagram and a detailed step-by-step guide (page 20-22):
https://downloadcenter.samsung.com/content/UM/202006/20200618112841534/NIKATSCT-3.0.7_EM_NIKE_USA_ENG_200527.0.pdf
I hope this eManual provides all the information you are looking for.
Should you need further assistance with features or usage, please do reach out to our Customer Service at:
1) Phone: 1-800-SAMSUNG, available 8AM - 12AM EST 7days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Thank you for choosing Samsung. We hope these tips help you better enjoy the premium features of your TV.
- Samsung Ambassador
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a warranty replacement under Best Buy’s extended warranty ... I highly recommend purchasing the 5yr warranty, the TV that was replaced was only 13 months old, one month out of manufacturers warranty. Best Buy didn’t have a replacement in stock so I received a $299 gift card to purchase another ....
I would recommend this to a friend2nd Time user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsung so I am happy with the TV the issue is operating the various Apps. I guess I need to be smarter than the avg. bear. Written directions would be very helpful.
I would recommend this to a friend- Pros mentioned:Picture quality
Review. Open box.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture. Open box Item - still in good overall condition. Stopped working less than a year. working with Samsung to repair as it is under warranty.
No, I would not recommend this to a friend Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Easy set up. Beautiful HD. Love that it has Bluetooth so I could easily add BT keyboard. It pairs nicely with my Note 9 phone, so I can use phone as a remote and cast my phone screen onto the TV. I'm pleased with my purchase.
I would recommend this to a friendEnjoying the 8 Series!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I debated getting the 7 series, but after going back and forth and doing much research, I decided to just go with the 8 series on a whim. I'm enjoying the TV a lot! I have experienced Samsung TVs before but had not purchased one of my own. The remote takes some getting used to, but it's nice.
I would recommend this to a friendTV purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The job that the staff did was extremely helpful to me. The product is outstanding and one of the best purchases that I have made. Thank you for the help with my new television. I had curbside pickup and it was done so smoothly and efficient. I will definitely buy all my tech from best buy.
I would recommend this to a friend