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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,239 reviews
  • Rated 4 out of 5 stars

    Great replacement tv with many options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this tv and the price wasn’t too bad, either. I would certainly recommend it to anyone looking for a new 50” tv with many connectivity options to include wireless headphones, for personal listening.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4K Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv everything works perfect on it the only issue I have is make sure you have certain modes on only at certain scenarios because having game mode while watching a movie can make it look not as good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't too keen on the remote at first, but it grew on me. I'm really liking the TV despite Best Buy not knowing when they were going to get my preferred option in... but that's another story with a bad review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 1080p TCL roku tv. I was hoping for a good smart tv experience with entry level 4K picture quality. The tizen interface is just okay but the picture quality isn’t up to expectations. No matter what streaming service I’m using or what picture mode I adjust it just doesn’t look good. Also the brightness isn’t very high even when at Max. I would look elsewhere or pay more for the next tier up of Samsung 4K smart TVs if you want to stick with Samsung as a brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good price and value.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good price and value. The remote is very easy to navigate the many options on this smart TV. Much better remote control than our main TV. Can't give it 5 stars since it is a mid level model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 8 Series Isn't That Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung 8 Series. The picture isn't that great. I would have taken it back but, I didn't feel like loading all the stuff back in the box. And it wasn't that easy to set it up either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super friendly, love the scene feature that allows me to press left 50 pictures from my phone and display randomly on a nice frame. The remote control is super easy as well and can be used to control other devices like my Apple TV, and PS4

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very involved to setup and now lost the remote controls and can't seem to figure how to get them back so have to used the Fire Stick remote after the TV starts up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chuck,

      I am sorry to hear that you ran into difficulties with setup. We appreciate your review and will share your feedback with our internal teams.

      You can refer to the online e-manual here:
      http://downloadcenter.samsung.com/content/UM/202004/20200403095308351/NIKATSCT-3.0.1_EM_NIKE_USA_ENG_200323.0.pdf

      If you would like to order a replacement remote, here is the contact info for that:
      https://www.samsungparts.com/Default.aspx

      You can also reach out to Samsung Support for step-by-step assistance with setup, features, and operation:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM – 12AM EST (Mon-Fri)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F.
      Registration gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    UN50TU8000FXZA Samsung LED 4K UHD Smart TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on Dec 12 2020. Yesterday 12/22/2022 it stopped working. It was a great TV when it did work. Good picture and good sound quality. WHEN THE TV STARTS TO FAIL: You will notice it in the sound first. The tv will not be loud enough at your normal setting and other time too loud at your normal setting. Then it starts to take a long time to turn on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good Luck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV doesn’t allow certain apps like Xfinity to be added and complicated! It has a great picture! I wouldn’t recommend TV for anyone who isn’t tech savvy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Crusher:

      Thank you for purchasing the Samsung TU8000 TV and for your review. I am sorry to hear that you are having issues downloading certain apps. Please try the following troubleshooting steps:

      Go to Settings > Support> Device Care > Start Device Care.
      This service checks memory and frees up unused cached memory and closes background apps if any.

      We also suggest you check your internet connection:
      1. Use 5G WiFi if possible
      2. Try wired LAN if available
      3. Try repositioning the router so there are no obstacles between your TV and the router

      I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great TV at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very hard time getting an employee to help with this purchase, either they were busy or only came to the department to use cash register. When I did finally find someone she was very nice and knowledgeable. Overall the TV is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Severely Disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until recently, I bragged to everyone about how much I loved my television. I've had this tv for a little over 2 years and it started having power on issues. Powering on can take anywhere from 10 minutes-an hour. I truly expected more from Samsung. I'm afraid to turn it off at this point (if it ever comes back on again).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new smart tv. I upgraded my 7 year old Samsung to this one so I could have Disney + on the big screen for my granddaughters and me! Was happy to see the protective packaging on the edges. This product is perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these tvs, I always get this model / brand from Best Buy and always make sure to go in store to get better deals on open box ! I’ve gotten a few tvs open box and never have an issue with them !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, very good color display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked the Samsung products, had to purchase this one since my first TV finally decided to stop working. The only problem I have with this model is how to connect my soundbar. Also it's a good idea to have it mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great as a computer monitor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung TV. Well, I use it for a computer monitor and with 4K, it lets me have MANY windows open at the same time without covering them up. Great for having multiple server sessions open. As for the TV, you can't beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv. The apps works as well or even better then my Sony Bravia, though the picture does not compare. I was hesitant to buy a Samsung because the smart hub on my other models sucked but they really stepped it up recently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoying this new TV. I moved into my home before my furniture arrived, so I purchased this TV and a bed. The TV has performed excellently and I have nothing to say that would indicate my disfavor with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV in all aspects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing Samsung TVs for many years. I bought this TV for my lake home and it doesn't disappoint for the price point. Setup is simple and the screen resolution amazing. The speaker works very well too. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but viewing angle is pretty bad as you’ll have to sit right in front to get the best picture otherwise it’s washed out. And I noticed a dead pixel a few months after purchasing it.

    I would recommend this to a friend