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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4240 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 4,240 reviews
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Samsung TV review 2021

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall, smart tv format and remote take some getting used too. Does NOT work with a Nintendo Switch! I would not buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely pleased with my recent tv purchase. I can't remember the name of the young man that helped me, but I appreciate his knowledge of available televisions on the market. Overall very happy the overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV in all aspects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing Samsung TVs for many years. I bought this TV for my lake home and it doesn't disappoint for the price point. Setup is simple and the screen resolution amazing. The speaker works very well too. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Samsung Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV Has the best color I’ve ever seen and I’ve had many Samsung TVs. It’s a little big for a bedroom but who’s to say you can’t feel like you’re at the movies when you’re in bed and a Perfect size for a smaller Living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macedonia has it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Macedonia store had the TV I wanted in stock. My purchase went smoothly and the benefits of opening a Best Buy credit card were effectively communicated to me. I opened up the credit card. I am happy with the TV so far. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, you can't beat it. I tried a similar class LG, Vizio, as well as a Samsung 7 series. Some details do get lost in dark areas on the screen. But, for this price class not bad at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son broke our T.v. screen, so we wanted a T.v. like the one that was broken. This T.v. was it. Its a great T.v., has lots of options. Can even connect it to smart home devices and control smart home devices from the T.v. remote.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to change the screen 2 times. It didn’t work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    1 tv was connected remotely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a very good job to bring the HDMI cable and cable box to the basement and connect the IR system. Unfortunately, I had the wrong HDMI cable to complete the tv in the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv was very skeptical at first but took the plunge and I love it screen is great doesn’t stutter much (I have optimum so I blame them) watching Netflix and other streaming services very good love the quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv for the Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price my only issue is that it tends to dim itself or in other cases become too bright and I still haven't figured out how to turn that feature off. All in all a great TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice TV unless you’ve experienced an OLED, but very disappointing if you have. I love the Samsung software but couldn’t deal with the washed out picture on this TV. Back it went.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Tizen not really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trouble with Netflix and airplay. They are not working on this TV. Image and sound quality is satisfying but I guess the tizen is BS.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mohk:

      Thank you for choosing the TU8000 LED 4K TV and taking the time to share your experience. I am very sorry you are experiencing issues with Netflix and Apple Airplay. You can try cold booting your TV, updating your TV's software, deleting, and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app

      Here is a link to a step-by-step trouble shooting guide to get you started:
      https://www.samsung.com/us/support/troubleshooting/TSG01003027/

      Please also be sure you have the latest firmware update which enhances network connectivity. Ver 1401.1 is now available.

      You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update

      Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/

      For further assistance or service, please contact us via any of the following options:

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Smart devices are getting so advanced. When we have to replace one for whatever reason it seems the Smartness has improved and we have to learn all over. Still learning from this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 50" Class 8 LED 4K Smart Tizen TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful TV. The first 4K movie I watch on it dazzled me with the best display of any TV I've ever owned. This is my 3rd 4K TV and clearly the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Priced TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good buy; however, I am a little disappointed with the sound quality. I m a little hard of hearing. If this is you, then you may need to consider buying a sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay, but not a serious upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the TV is okay. The darks aren't that dark and there is some fade that creeps in around the edges. For the price point, it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to my technician for his patience while I attempted to download and establish a Samsung account......I tried many times. Also I appreciate that he took the old tv downstairs for me to dispose of. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady and the floor manager were great about what I needed when the online purchase I made wasn’t what I had thought I purchased. They made it right and it was great working with both of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV for the Price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure there’s cheaper TVs in the same size range, but for me this was the cheaper option since I didn’t want to purchase a separate Apple TV. I must say, i was impressed! Beautiful display and flawless connection! Highly recommend

    I would recommend this to a friend
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