Customer Ratings & Reviews

Overall it's an good television , having problems with the volume. Might be the manufacturer. Having issues with6the phone of the same brand I purchased from here.

Our tv suddenly quit so we needed a replacement ASAP Price was a great value on this purchase The installer was very experienced and did a great job, answering all questions, even some the next day.

A decent tv. Color needed to be adjusted but that's a understood requirement. Did replace the two feet with a center stand. So far a very nice tv.

New Samsung has all the options and internet access I wanted but have found my Old Sony Bravia's color was much better. A little disappointed to say the least.

the rating is not of the item, but of the service component. The TV arrived nicely packed and turned out to be a great addition to our household at a great price. With one exception. The item was an open box purchase, but it came it a flaw: an annoying line that indicated something was wrong in the picture. When I contacted someone (help online), I was told I had till mid January to return it. I want to exchange it at the local store, but I learned I would have to get an approval from the store to exchange the open box for a replacement at the same price. I've been trying in vain for the past three days to contact the store, which puts me on hold (I've waited up to half an hour, without success, listening to mind numbing Christmas music). I don't want to bring the set to the store and discover I need to pay extra to get what I thought I was purchasing, but only the store manager can make that decision. I suppose i'll have to venture to the store and see what I can negotiate. I'm sure the store is busy--but too busy to answer phones?

Needed a tv for a room with lots of natural light. This tv has been great. Occasionally have an issue with YouTube TV app which requires a reset. But overall a great TV.

Great tv when compare to quality and price. It has been 11 months and so far no issues. Common pattern for wall mounting and works with almost any mounting brackets.

Provides rapid access to Smart TV features with the touch of the remote control without any reprogramming during each use. Can accessed via Wireless or via Ethernet cable.

The TV offers many nice features; however, the execution of implementing these features is less than mediocre. The voice assistant feature that is one of this model's key functions, does not work. It's not that it doesn't work well; it's that it just does not work at all. I have tried using both Bixby and Alexa as well as performing a factory reset, but the function still will not recognize voice input within the TV's ecosystem. The only instance it did recognize voice was during setup. Outside of that particular issue, I have had numerous app crashes and freezes. In addition to that, the system itself is extremely sluggish! Navigating the settings and other menus are painstakingly slow! I purchased this TV as a way to minimize the need to connect external devices as a way to supplement the need for streaming devices which has proven to be ineffective. I really wanted this to work out because, in theory, having a single remote that I could use for everything including navigating OTA networks was very appealing. Unfortunately, every aspect of the TV's features which were the sole reason for my purchasing this particular model has been a massive disappointment! *Before I am told I need to update the firmware to resolve the issues I am experiencing I have repeatedly attempted to do so. I even went to the link provided by Samsung for available updates to this model TV, but this model does not even exist in the support section on Samsung's website!*

Good for the money. App selection was amazing. Hundred free tv channels. Wasn’t the brightest tv but also not $2,000 like my last one. Think I gave $500 on sale.

Great picture, great TV. NOW BROKEN IN MARCH 2023. GARBAGE.

The image is great for the price but samsungs smart TV OS is buggy. I've had to power cycle my TV a few times

I like the TV, but I like by Curved Screen more. The curved monitor was not available when I went in so I settled.

Perfect, except the remote disconnects from the tv often. If this ere to get fixed, I’d change to 5 stars.

i really love my TV, never had a Samsung Television. Always LG. A lot more options than the TV i had previous. Thanks Best Buy and Geek Squad..I will refer anyone but Electronics to Best Buy.

Have multiple Samsung TVs and happen to pick this one up for my mother for Xmas and she absolutely loves it, I would never buy another tv that wasn’t a Samsung.

Had it for about a month now and it did freeze up on me once. Had to reset it to factory settings and input my passwords again. Been working fine since..

I like the TV - it’s got a lot of nice features, but it doesn’t seem like it’s actually HD. The picture isn’t any better than my old TV, which was SD.

I wanted to buy a 4K tv but I was waiting for the right price and quality, it was on sale and I didn’t hesitate to buy it. I bought it as a Christmas gift for my husband and me.

This tv is good great for the kids rooms the tv is kind of slow in reponse but it has gotten better since they added the google assistant to it