Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- SKU:
- 6401436
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
Another great Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 6th Samsung TV (all still excellent). Just wish the remote was a little larger with the number pad on it.
I would recommend this to a friendHappy with my purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this tv to fit in my office so I can watch tv while this COVID crap is going on. But to my surprise, the tv has brilliant color and works like a charm.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had the TV for about a month and everything looks great so far. No issues, we love the size and this time we mounted it instead of free standing.
I would recommend this to a friend- Cons mentioned:Reliability
was great, until it wasn't
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was purchased for my mother who loved it.. until just this week. 2.5 years later and it won't come on every time she turns it on. So we are going to replace it. Always liked Samsung but now not sure how to feel when the TV doesn't even last 3 years?
No, I would not recommend this to a friend Samsung 50in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for my elderly friend that I bought it for , replacing another Samsung that Screen Started going black after only a little over two years
I would recommend this to a friendLBrown Survey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive selection of Apps and also has internet capabilities. It can operate as a TV connected to cable - or as a Smart TV connected to Wi-Fi signal
I would recommend this to a friendWifi issues
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s a decent tv but it does have a major issue with wifi. I’ve tried resetting the settings multiple times but it doesn’t help. Only fix I’ve been able to find is to press and hold the power button to reboot the tv and it’ll join the network. This is the only tv that has this issue. My other 3 year old Samsung doesn’t have this problem. I’m hoping it will get fixed with a software update.
I would recommend this to a friendBrand response from Samsung
Posted .Miguel:
Thank you for purchasing the Samsung TU8000 TV and for your review. I am very sorry you are experiencing WiFi connection issues. A new firmware update has recently been released which may help improve your connection. (1460.9 released on 12/7/20)
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
You may also want to enable automatic updates for future convenience.
Select Settings > Support > Software Update, then select Auto Update.
Should your problem persist, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Ms. CJ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my new 50" Samsung Smart TV!! I especially like that I am able to use TV's remote to access my additional pre-owned devices.
I would recommend this to a friendA Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just what I was looking for. It’s just the right size for my small living room. The picture is clear, the sound is good, and it is easy to use.
I would recommend this to a friendExcellent picture and a price that can’t be beat!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered it delivery because that was the fastest I could get it! Best Buy always has great options and specials! Highly recommend this TV and Beat Buy online!
I would recommend this to a friend- Pros mentioned:Picture quality
Would not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 50 inch for my bedroom, it has a good picture, but I would have to say that the sound quality is not great. I would highly recommend you buying a sound bar for this TV. If I had a choice I probably would go with a differnt TV. I have to call geek squad and ask about a ring like sound that the tv makes while watching tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .YAPO,
I am very sorry to see that you are not completely happy with sound quality of your TU8000 TV.
The TU 8 series features integrated 20W, 2 CH Dolby speakers and supports Dolby Digital Plus to optimize your entertainment experience with enhanced sound richness and clarity.
Select from several Sound Modes and advanced settings to meet your personal preferences.
You can also customize the sound with Expert Settings.
Press the Home button on your remote, and then navigate to Settings. Select Sound, and then select Expert Settings.
Instructions for configuring these modes and settings are found in the e-manual(page 97-100:
https://downloadcenter.samsung.com/content/UM/202005/20200514163050639/NIKATSCT-3.0.3_EM_NIKE_USA_ENG_200413.0.pdf
For assistance with these features or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy how the remote resembles a lot of the fire stick remote. I haven’t had a chance to explore everything it can do yet.
I would recommend this to a friendSamsung Series 8 50" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew the TV was awesome, as I already have the 75inch version! Finding it was a breeze and dealing with Best Buy in Mckinney TX, was even easier.
I would recommend this to a friendExcellent tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I’m most impressed with on this tv are the deep blacks. They’re so good that sometimes you think the tv has turned off but it’s really just a dark scene.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked my xbox to this tv and man that 4k is impressive. Wonder how much better it would look with that dolby vision thing, but anywho, this tv does the job!
I would recommend this to a friendSamsung 50" TV Class 8 Series LED 4K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TVs came on time and we're in perfect condition. Over time we've ordered 12 of the same tvs for our office and none of them have had any issues/flaws.
I would recommend this to a friendNice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good TV. The only hiccups come with streaming HDR. During panning and quick shots, the TV suffers minor lagging.
I would recommend this to a friendSharp, Clear Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 2nd Samsung 55” TV. This new version, is better, lighter, and a ton of new feature we like. Pairs perfectly with my Samsung sound bar from previous TV
I would recommend this to a friendVery clear picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has some issues with the Hulu app. TV must be unplugged periodically to clear the cache, otherwise the Live tv doesn't work.
I would recommend this to a friendSamsung 50"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money. I love the added features in the 8 Series over the 7 for very little more money. This is my 8th Samsung in the past few years.
I would recommend this to a friend