Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- |
- SKU:
- 6401436
Customer reviews
Rating 4.4 out of 5 stars with 4239 reviews
(4,239 customer reviews)Rating by feature
- Picture Quality4.0
Rating 4.0 out of 5 stars
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Brightness4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung LED and features
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV. Bought for my daughters bedroom and a little to big. Love the smart features and the connectivity to other devices.
I would recommend this to a friendRated 4 out of 5 stars
New tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the tv is ok. I'm not sure about the picture quality when compared to my older samsung. But so far so good.
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first TV was received and it had a screen imperfection. Best buy activated a return and replace without any issues. The new TV is great.
I would recommend this to a friendRated 4 out of 5 stars
Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales rep. was most courteous and attentive to what my needs were. All of my concerns were taken care of.
I would recommend this to a friendRated 3 out of 5 stars
It's a TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews & thought I was getting one hell of a deal. Turns out the saying "you get what you pay for" definitely applies here. The picture is super grainy no matter what we do with it & words are blurry & not crisp at all. I'm grateful to have a TV since my other one broke, but I'm extremely disappointed with this TV, especially after all my research & relying on it's reviews.
No, I would not recommend this to a friendBrand response from Samsung
Posted .YoMomma,
Thank you for sharing your thoughts.
Your TU8000 TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve the picture clarity:
1. HDMI cables are recommended for optimal HD viewing.
2. If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3. Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and
set-top box to UHD or HD.
4. Expand the reception range of the corresponding HDMI input signal in Input Signal Plus.
Go to Settings- General- External Device Manager- Input Signal Plus
If you need further assistance, please contact Samsung TV Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Rated 5 out of 5 stars
review tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good, it is a good product, a detail: still not able to use the link it with my google nest, but tv works ok
I would recommend this to a friendRated 2 out of 5 stars
50 inch tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv die on me after less than 2 yrs of use.....
No, I would not recommend this to a friendRated 5 out of 5 stars
BUY IT
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 This TV is such a bang for your buck!! I have owned this TV for 2 years and it still works brand new.
I would recommend this to a friendRated 5 out of 5 stars
Never go wrong with Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was great and we love our TV. We never go wrong when we buy at Best Buy, i.e, TV, desktop computer, laptop, phones and apple watch.
I would recommend this to a friendRated 5 out of 5 stars
My 3rd child lol
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is my baby i just looooooovee it one complaint I could say is the remote buttons are very sensitive and get pushed on accident all the time
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality of the screen on this, it is very simple to use and easy to set up. Would recommend a Samsung to anyone!
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is the TV great but Andy from geek squad was wonderful when he installed it. Very helpful. Much of a review is determined by the service!
I would recommend this to a friendRated 5 out of 5 stars
Awesome priduct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv! I love that i can efficiently control all the things with my smart remote. The quality on the screen is perfect. It’s just amazing!
I would recommend this to a friendRated 5 out of 5 stars
SAMSUNG 8 SERIES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i WAS LOOKING TO BUY AN LG 50 INCH TV, BUT EVERY STORE WAS SOLD OUT. i WENT WITH THE SAMSUNG 50 INCH 8 SERIES. i AM TOTAALY SATISFIED
I would recommend this to a friendRated 5 out of 5 stars
Samsung series 8 Smart Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my series 7 after it was hit by lightning. So far we like the series 8 just getting use to a different style remote.
I would recommend this to a friendRated 5 out of 5 stars
Overall a Great Tv!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was everything i was looking for an then Some. Not that hard to setup just have to take your time... think i might go bigger on my Next Tv
I would recommend this to a friendRated 5 out of 5 stars
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great couldn’t ask for a better brand of television!!! The technology is mind blowing. I Recommend this to everyone looking to buy a smart tv!
I would recommend this to a friendRated 5 out of 5 stars
SAMSUNG DOES IT AGAIN!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the ultimate in TV viewing. I can say that the service was also terrific. If you have a surround sound system, that helps a lot.
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have called 3 or more times about the warranty on my friend Bob's tv, he wanted two year warranty and it never got taken out. I am disappointed
I would recommend this to a friendRated 5 out of 5 stars
Great TV, fast delivery, and of course price.!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old Toshiba gave up the ghost. The misses needed new TV NOW. Best buy had it in stock at the price we could afford. Great bunch o guys...
I would recommend this to a friend


















