Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- SKU:
- 6401436
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV and the smart features. Only problem is volume of TV speakers. Definately need a sound bar.
I would recommend this to a friendReplaced Sony...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace a Sony that was only 5 years old! Decided to try a different brand. So fat do good but I have only had it a few weeks.
I would recommend this to a friend- Pros mentioned:Ease of use
2nd samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this television is easy to use and installed. hope it will hold up
I would recommend this to a friendBrand response from Samsung
Posted .tommy:
Thank you for purchasing the Samsung TU8000 TV. Your new TV is engineered with a fast and powerful processor, able to accurately upscale content from all connected and streaming sources to stunning 4K resolution.
If you should ever have concerns or questions regarding setup, function, features, or settings, please know that Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Electronic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They treated very good and helped me find the item I was looking for.Very proffesioal staff.I recomend people to shop there.
I would recommend this to a friendGive me a deal on a tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv broke after 2 years, I’m about to tv and buy another one.
I would recommend this to a friend- Cons mentioned:Remote control
Tv is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is fine Samsung customer service is awful. The remote is hard to use
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chelebration,
I am sorry to see that you had trouble with the remote functions.
Here is the link to the downloadable eManual that includes the TU8000 TV remote’s diagram and a detailed step-by-step guide (page 20-22):
https://downloadcenter.samsung.com/content/UM/202006/20200618112841534/NIKATSCT-3.0.7_EM_NIKE_USA_ENG_200527.0.pdf
Should you need further assistance with features or usage, please do reach out to our Customer Service at:
1) Phone: 1-800-SAMSUNG, available 8AM - 12AM EST 7days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Thank you for choosing Samsung. We hope these tips help you better enjoy the premium features of your TV.
- Samsung Ambassador
Tv is awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best coverage and it is a blessing if you have issues with whatever you purchased it for
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great for gaming and everything else. Have no issues other than the screen going black here and there when pressing the home button.
I would recommend this to a friendGreat smart TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung TVs. The Samsung app is great and it gives you free local channels. Just hook up to WIFI and go!
I would recommend this to a friendAlmost great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem that I have with this Samsung TV is that you can't enlarge the picture.
I would recommend this to a friendreview
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought it on lincoln square, the associates are very knowledgeable and very helpful, specially Abel.
I would recommend this to a friendPrice range was great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV on sale for $400. It took them two days for delivery. I couldn’t find it at the store, but they helped me order it online.
I would recommend this to a friendVery nice television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice TV once I got it all set up it was a little difficult to set up I had a call Samsung but I must admit I am not very tech-savvy
I would recommend this to a friendGreat TV great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ps4 does get really bright sometimes and it’s usually on start ups but besides that it’s a solid TV
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TVs are awesome. I have gotten 4 or 5 people to purchase them. I’m very satisfied with my purchase. I would recommend it.
I would recommend this to a friendHappy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the voice response system. It makes navigating the different options so much easier.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this tv! I was actually going to buy another tv, but a salesperson convinced me otherwise. Great choice!!
I would recommend this to a friendDecent TV but Terrible Menu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but the menu is so complicated for no reason.
No, I would not recommend this to a friendTV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it 4 because the TV is not very loud you would need to put a sound bar on it
No, I would not recommend this to a friendAwesome new TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a Samsung phone allows you to really get the lost out of this TV. I can honestly say I am not disappointed with my purchase.
I would recommend this to a friend