Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- |
- SKU:
- 6401436
Customer reviews
Rating 4.4 out of 5 stars with 4238 reviews
(4,238 customer reviews)Rating by feature
- Picture Quality4.0
Rating 4.0 out of 5 stars
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Brightness4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good experience. Forcing 50 characters is not the sign of good marketing by Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Best Bang for Your Buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really have enjoyed this TV. I purchased it about a month ago, and it has worked great for me.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like our new Samsung Smart TV. It’s just perfect for our living room. Great TV and good price.
I would recommend this to a friendRated 5 out of 5 stars
Need fulfilled Webster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. I just wish it had PIP that allowed you to view 2 different inputs on a split screen.
I would recommend this to a friendRated 5 out of 5 stars
Nice great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one that had meet the needs i wanted wifi works great to conect from your phone or computer
I would recommend this to a friendRated 4 out of 5 stars
Not a bad tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to gift to my mom for her birthday. Suits her just fine.
I would recommend this to a friendRated 5 out of 5 stars
SamsungTV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love my Samsung TVs and the options and free TV channels that are included.
I would recommend this to a friendRated 5 out of 5 stars
Excellent TV for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV i ever bought i really enjoy it. My son loves it to. He plays his games on it.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set arrived when expected, the set up went smoothly and has been operating perfectly since.
I would recommend this to a friendRated 5 out of 5 stars
A 4k tv worthy of a new decade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is very slim, has an almost non existent bezel, and the control is very pleasing to use
I would recommend this to a friendRated 5 out of 5 stars
Great purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV is super cute and looks great on the wall. Great app features and bonus movie channel.
I would recommend this to a friendRated 5 out of 5 stars
Still working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its still works perfectly, i bought it mounted and have began using religiously
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be better if my phone could stream cast to it. Other than that Im satisfied with my purchase.
I would recommend this to a friendRated 4 out of 5 stars
Product is nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good, value is very good. Purchased for a gift and very pleased
I would recommend this to a friendRated 1 out of 5 stars
Bad tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought Samsung was a good product. After 2 years it’s dead due to a circuit issue which can’t be fixed. If I didn’t spend extra money for the protection I would be out of luck. Istis progress I think not.
No, I would not recommend this to a friendRated 3 out of 5 stars
Difficult to adjust brightness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm used to monitors having buttons to turn on/off and change brightness easily. I can't find the brightness button and when you push the buttons below the screen it shows options but brightness is not one of them. In fact, it is hard to figure out what they are for. Not as user friendly as I'd like.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sloke,
I am sorry to hear that you are experiencing issues with adjusting brightness of your TU8000 TV.
You can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking.
Go to Home> Settings> Picture> Expert Settings> Brightness
We also recommend you check if Power Saving Mode has been enabled.
Go to Settings> General> Eco Solution> Power Saving Mode.
I hope this helps to solve your issue.
For further assistance, please contact Samsung TV Support at
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador
Rated 5 out of 5 stars
tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The help I received when I purchased the tv was great and the product has been great since I got it!
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow Wow Wow, great TV, wish I had more money to spend I will buy this same tv in all my rooms.
I would recommend this to a friendRated 4 out of 5 stars
Best gift
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sister for Mother’s Day and she loves it
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. Very user-friendly - with all the streaming options you want.
I would recommend this to a friend


















