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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4238 reviews

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Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 4,238 reviews
  • Rated 5 out of 5 stars

    Best In Class 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 50 Inch Class 8 Series LED 4K UHD Smart Tizen TV is a masterpiece of technology!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv for our patio. So far so good. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has so many features it is fantastic. The screen quality is amazing too. Great to pair with Xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. We bought many Samsung TVs and they all live up to their name

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart tv for mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service Brand name product at a good price Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this tv had it for 2 years before it went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later and it still works! No problems at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was the best experience without stepping in the store. Very happy with the TV also Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied, no issues since I had it (4/15/2020) .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect picture

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .........nice quality.......................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright. Works nicely. Overall, the Crystal UHD is really nice and runs fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this tv. Works as advertised and hope to have it last at least 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv so far. Had it for 6 months so far and I really enjoy it. No complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my tv and happy with the in horm service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Compatible with all the TV APPS and also works with ALEXA

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad tech try to cheat first tv he bought cracked when I looked at told him that’s cracked he said ok lem me get new I have extra in my Best Buy van which has my name on it that was actually my tv first cracked screen tv was not even my name on it unbelievable n unprofessional

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Brooklyn123,

      I am very sorry that you experienced issues with the Geek Squad service.
      We recommend you share your concerns and feedback directly with Best Buy.

      If you should ever have questions on features or operation, Samsung is ready to help you with enjoying your new TU8000 TV.
      You can reach Samsung Support via:
      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.


      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Best Smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a amazing i love the remote and and the apps smart tv features are also amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality on the TV. It shipped right on time.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it and I received fairly quickly. I was scared to purchase it online but don't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEEN A GREAT TV. SAMSUNG NEVERS DISAPPOINTS. VERY HAPPY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung smart crystal tv has all the required plug ins. The screen picture is very clear.

    I would recommend this to a friend