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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4240 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 4,240 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied, no issues since I had it (4/15/2020) .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price and Samsung product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and Samsung product extremely satisfied with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really impressed with this 4K TV. Sound quality is less than my higher end previous 10 year old 1080p Sharp Aquos Quattron (no longer made) TV. Picture quality actually better on my 10 year old 1080p TV. Sometimes there are jerky scenes, which is really odd for a TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a amazing i love the remote and and the apps smart tv features are also amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my tv and happy with the in horm service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the TV and pleased with the set up crew. I wish I had gone to a bigger set.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad tech try to cheat first tv he bought cracked when I looked at told him that’s cracked he said ok lem me get new I have extra in my Best Buy van which has my name on it that was actually my tv first cracked screen tv was not even my name on it unbelievable n unprofessional

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Brooklyn123,

      I am very sorry that you experienced issues with the Geek Squad service.
      We recommend you share your concerns and feedback directly with Best Buy.

      If you should ever have questions on features or operation, Samsung is ready to help you with enjoying your new TU8000 TV.
      You can reach Samsung Support via:
      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.


      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. The picture quality could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this tv! The perfect size for my living room & it comes with an Apple Music app :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung smart crystal tv has all the required plug ins. The screen picture is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality on the TV. It shipped right on time.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it and I received fairly quickly. I was scared to purchase it online but don't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. The setup process is a bit long but overall I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv I keep only buying Samsung and having the best Experience. Smart tv apps are so fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed help setting up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for young people. Seniors may have problems downloading.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    noice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid tv for the price and has great black levels for movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait to give this as a gift for Christmas under the tree. I think he will love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first TV purchase in ages and I pleased with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line and delivered to our front door. No issues. Easy to unpack and connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Smart TV?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No written set up instructions or manual for the tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the preloaded Samsung channels. Definitely an advantage over the Sony’s we purchased.

    I would recommend this to a friend
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