Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- SKU:
- 6401436
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
Love the functions and the Vibrant picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Glad we bought this Samsung television it has improved my viewing experience tremendously.
I would recommend this to a friendGreat tv. Samsung outdid themselves
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far one of my favorite televisions that I have. Samsung did it right with this one
I would recommend this to a friendGreat picture!!! Gaming TV 100%
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had 2 faulty tvs of this model and the 3rd one was a floor model and its working perfectly.
I would recommend this to a friendMy tv is for gaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Versy satisfied. Anything with samsung will qlways have my heart
I would recommend this to a friendGood choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good TV set but higher in price than I expected.
I would recommend this to a friendLove the TV...The remote, not so much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Either I've missed something or the remote doesn't do what my cable remote accomplishes.
I would recommend this to a friendShort-lived Samsung
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great, until it didn't. Purchased 9/1/2020. Died 12/6/2022 Screen just went Black in the middle of a show. Sound bugging in and out. Seems to me like a very short life span for a Samsung.
No, I would not recommend this to a friendThis tv has everything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this TV you don’t need to self you can do everything watch movies get on Internet etc.
I would recommend this to a friendMY best buy experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good service and provide everything they promised with on time appointments
I would recommend this to a friendSmartV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of assistance and advice on which TV to buy. In and out, no hassle.
I would recommend this to a friendBedroom
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the correct size for my bedroom. learning to relax when eye burn from reading.
I would recommend this to a friendSmooth transaction
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth transaction. I enjoy the product selection and availability.
I would recommend this to a friendGreat tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I own. More accessories & accessibilities. Great Wall mounted in the man cave!
I would recommend this to a friendGood size for older adult
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product only downside is remote hard to use for elderly
I would recommend this to a friendAwesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung may not know how to make appliances, but the do know how to make a good television.
I would recommend this to a friendExcellent TV.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Looks great and the streaming quality is fantastic.
I would recommend this to a friendtakes like forever to react to commands
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly sorry that the return period passed. Otherwise I would had this TV returned because it exhausts my patience taking so long to react to a single go right or left command in the home menu. First, I thought it was my internet connection so I got the internet provider came to my home and we improved the service and also plugged in the entranet cable directly from the router to the TV, but it is still the same. Slow as usual to retrieve searchers, channels and movies, etc, etc. So far, I'm convinced that the problem is about the TV software. I press the home button in the remote and took like 2 seconds to react, of course, by then I already pressed three more times the same button. Especially when the TV just get on, it is like it takes time to start functioning correctly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Stephania,
I am sorry that you are experiencing slow response with your TU8000 Crystal UHD Smart TV.
To optimize the smart TV performance, please try Device Care option under the Support Menu.
Go to Settings > Support> Device Care > Start Device Care.
This service checks memory and frees up unused cached memory and closes background apps.
I hope this helps to solve your concerns.
If the issues persist, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, available 8AM – 12AM EST 7 Days A Week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
great tv with good image
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very light tv with sturdy stand included. really responsive remote and big app library
I would recommend this to a friendNice desk top. Set up instructions not clear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice desktop but very confusing set up instructions
I would recommend this to a friendJust a ok tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had better controls for on line spectrum tv streaming.
I would recommend this to a friend