Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- SKU:
- 6401436
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
So far love my new T V
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it’s only been a few weeks, but so far we love the new TV.
I would recommend this to a friendHHoward
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is something straight out of a toy store. It also does not pair up all functions to the spectrum cable. This makes you have to use two remotes. I don't watch much TV so I don't have and opinion yet on the picture quality.
I would recommend this to a friendBrand response from Samsung
Posted .hhoward:
hhoward:
Thank you for purchasing the Samsung TU8000 TV and for your review. Your thoughts regarding the remote is important to us and will be shared with our internal teams.
Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great value for your $$$!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly, much better platform than Sony. Highly recommend
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new technology, the many different things that it do.
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went very smoothly from the purchase to installation
I would recommend this to a friendSamsung tv 50" class 8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product I will like to exchange to new instead old box.
I would recommend this to a friendGreat Gaming TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for my son's gaming with his playstation.
I would recommend this to a friendRecent Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my purchase and the service was great!
I would recommend this to a friendNice tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good buguet tv. Must go for it. Tizen os is very handy.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has great display settings 4K view is amazing easy to manage
I would recommend this to a friendRecent LED TV Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality Tv! Highly Satisfied! Would Truly Recommend!
I would recommend this to a friendVery good for your $
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for under $400 comes with apple air play built in!
I would recommend this to a friendGreat tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take some time to get used to the layout but a solid size tv
I would recommend this to a friendEasy tv to set up, it walks you through it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful colors, contrast, great sound, excellent tv to program!
I would recommend this to a friendReview
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Just as expected, very pleased with my purchase.
I would recommend this to a friendBest purchase yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv and the price are a great value. Definitely would recommend!!
I would recommend this to a friendproduct review for TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am very satisfied with the product and its 10/10 for me
I would recommend this to a friendGreat TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in August 2020 and have had no issues to date.
I would recommend this to a friendSkip!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite possibly the worst tv I've ever bought and I love Samsung tvs. UI was extremely slow. You could feel the frustration building from clicking left and right in the apps or the system alone. I had to return it and switch to LG for my budget bedroom set. Unsaturated picture and Slow UI!Struggled to get this connected to my wifi. It would constantly drop signal making the TV useless even having the TV a room away from a great router. I have a Q6FN and I knew this would be a step down in quality but I did not expect the UI processing to take a nose dive as well. Samsung TVs are definitely taking a step back in 2020. Avoid this like the Rona!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Juwan:
Thank you for sharing your review of the Samsung TU8000 TV. I am very sorry that you were not completely happy with your TV and have decided to return it. We appreciate you sharing your feedback and will be passing it along to our internal teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Again, my sincerest apologies. We hope to regain you as a customer in the future.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great TV. We are very satisfied with this purchase.
I would recommend this to a friend