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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4240 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,240 reviews
  • Rated 5 out of 5 stars

    Exellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv , I get it really fast , is a good product , thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great display settings 4K view is amazing easy to manage

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Skip!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite possibly the worst tv I've ever bought and I love Samsung tvs. UI was extremely slow. You could feel the frustration building from clicking left and right in the apps or the system alone. I had to return it and switch to LG for my budget bedroom set. Unsaturated picture and Slow UI!Struggled to get this connected to my wifi. It would constantly drop signal making the TV useless even having the TV a room away from a great router. I have a Q6FN and I knew this would be a step down in quality but I did not expect the UI processing to take a nose dive as well. Samsung TVs are definitely taking a step back in 2020. Avoid this like the Rona!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Juwan:

      Thank you for sharing your review of the Samsung TU8000 TV. I am very sorry that you were not completely happy with your TV and have decided to return it. We appreciate you sharing your feedback and will be passing it along to our internal teams.

      Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV. We are very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy tv to set up, it walks you through it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors, contrast, great sound, excellent tv to program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE PRODUCT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SCREEN IS EXCELLENT, BEST BUY ALWAYS GIVES THE BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, excellent, fine………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Love the user interface. Definitely no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and the price are a great value. Definitely would recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the definition is amazing! Loving it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooooooood Tv for vidio games and for the family..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    -HAPPY ELDERLY MAN , THANKS TO BEST BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY WITH MY PURCHASE . THANKS TO ALL AT BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mysamsungtv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new technology so took some time to learn what it can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD TV. SAMSUNG VERY GOOD BRAND.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed tv with no problem on wall. your looking for more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding service. Very professional. I only use Greek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woth every penny!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is absolutely beautiful!!!!! Im glad I was able to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice brightness, Bluetooth and user friendly software. Buy it.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Last time i buy Samsung TVs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these and they worked great for 2 years then out of nowhere both of them just crapped out about a month apart

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys who installed it were outstanding thanks to BEST BUY

    I would recommend this to a friend
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