Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- SKU:
- 6401436
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for my parents they’re very happy it good tv
I would recommend this to a friendGood TV; Until it Isn't!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this TV for 23 months. Up until yesterday it has been a great TV for its class/price and I would rate it at 5 stars. However, yesterday the screen went blank, still had sound, and the TV started turning off and on every 5 seconds. The remote control would do nothing but turn the TV off/on, but the TV still cycles on and off every 5 seconds automatically. Same results pushing the power button on the TV. The screen/LED panel is backlit but blank. Can't see anything, not event the home screen/menu. Cannot channel up or down or adjust sound up/down. Unplugging the TV and power reset for 60 seconds does not fix the issue. I found on the Samsung Support site this issue does not only effect the 8000 series, but other Samsung series as well. The most likely cause is a bad board. Due to the lower end price of this TV and that it is out of warranty, it is not cost effective (parts, labor, and hassle) to try and repair. I still like Samsung brand electronics and do realize after researching that ALL TV manufactures, will have a percentage of defects. I guess it is a roll of the dice. I have had good results with Samsung TV's in the past and have a 7 and 12 year old TV's still working like a champ. Now, based on the positive review to negative review ratio, I'm willing to give this TV another chance, but opted for the 7000 series with a bigger screen for the same price as the 8000. Plus, the good to bad review ratio is even better for the 7000 series. We Shall See how long this one works! If it fails, this will be my last Samsung TV and I will no longer recommend this brand TV.
I would recommend this to a friendvery happy with quality,extremly happy with price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installation service was the best we have had from best buy.
I would recommend this to a friendAmazing tv for my mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv .i bought it for mother days and my mom loved ittt
I would recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is very good I but 3 items I’m so happy with tv 55
I would recommend this to a friendI Love it la mejor compra que hice no me arepiten
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love ir me encanto y la recomiendo la mejor compra que hice
I would recommend this to a friendGreat smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic value for money for a futuristic entertainment.
I would recommend this to a friendGreat Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for $300, can't beat that price for this quality!
I would recommend this to a friendBeautiful picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv works wonderfully. Just what I needed for my bedroom.
I would recommend this to a friendGreat picture!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was very easy to set up once installed. Works fantastic!!
I would recommend this to a friendGreat tv and easy set up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution. I am very happy with my tv purchase.
I would recommend this to a friendgreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd samsung tv i have bought and they are great
I would recommend this to a friendWould recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv bought it to replace my old hdtv and amazing 4k
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Tv works no problems pictures are clear.
I would recommend this to a friendBright blue line on screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used the TV for 2 weeks and not heavily used, and a bright blue line appeared going down the entire screen. To me it is unacceptable having this issue and worrying about another issue happening with a replacement. Before the defect, the screen looked great and clear. I would have given a better review if this didn't happened.
I would recommend this to a friendBrand response from Samsung
Posted .Neednewtv:
Thank you for purchasing this Samsung TV. I am sorry to hear that you are seeing a bright blue line on your screen. Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options:
1) Phone: 1-800-SAMSUNG (available 8AM - 9PM EST, Mon – Fri)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great open box deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this deal, same great product, better deal!!
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is excellent. I have reviewed it before. Thanks.
I would recommend this to a friendGreat TV value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for price. Great value. Would buy again.
I would recommend this to a friendPerforms as Advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was easy, delivered and installed as scheduled.
I would recommend this to a friendworks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV functions as expected, and has caused no issues.
I would recommend this to a friend