Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4240 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 4,240 reviews
  • Rated 5 out of 5 stars

    Nice TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot more streaming options than my last Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was awesome. I love shopping here it's the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve ever made at Best Buy. Great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my purchase way ahead of schedule, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV yet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its even better then I hoped it would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good television, would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! It is just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ........ L.....o.....v.....e....this T..V.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value.I would this for every room in the house

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burned out after 2 years. Tv turning off and on and getting black screen. Not happy. Was nice when it worked

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and easy setup.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase. Great service!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and smart setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line, pickup easy, Tv ,smart setup easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I like Smart tv Samsung recommend to people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much and I can use it with my iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to relax after work with a great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tv great feature and live the 4k

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service great place for shopping and good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality should be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second samsung TV. It definitely lacks in sound quality. Also, when I connect to Roku stick to HDMI port, often it shows HDCP error. Not upto the mark.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      GeeBee,

      Thank you for your purchase and review.

      You can select from several Sound Modes and advanced settings to meet your personal preferences. Or try customize the sound with Expert Settings.
      Press the Home button on your remote, and then navigate to Settings. Select Sound, and then select Expert Settings.

      The HDCP error issue does not sound normal. It is possible that you have a faulty cable, or one of the HDMI connectors has a problem.
      Please try these steps:
      Power off both devices, disconnect the HDMI cable from both, and make sure there's no dust or other contaminant that might cause a problem.
      Try using a different HDMI port in the TV.
      Try using a different cable.
      Try the Roku on a different TV if available.

      If issue persists, please contact our TV Customer Support for further assistance.
      You can reach us via:
      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.


      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Performs as advertised. Easy setup.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product. No issues of any kind.

    I would recommend this to a friend
Sponsored