Customer Ratings & Reviews

Bought this TV in 2020 and it was great until the power supply board randomly went out this week. After just 3 years of use, this is extremely disappointing.

If you want a TV to last 3 years, this is great, but don't expect any more. Our tv is now power cycling endlessly and nothing is working to fix it. After reading other people's experiences with this, we were lucky to not have it happen 1-2 years after purchase. We purchase everything Samsung, but my next TV will not be one.

TV WAS GREAT FOR THE PRICE BUT WAS SHORT LIVED. THE POWER WENT OUT AFTER ONLY TWO YEARS OF USAGE.

TV Doesn't last over a year and a half without going into a power on loop... and then Best Buy Doesn't honor the 5 year warranty... Shop somewhere else for something better... and probably a lower price point. Unfortunately it was a pretty good TV when it worked...

Not even 4 years and it’s not working. It just stopped one fine day, no picture or sound.

It glitches and quits working consistently. You can “fix” it temporarily by hard resetting it. Sometimes it lasts a while, sometimes it lasts for 5 minutes. Better to spend a bit more money for a higher quality TV that you’ll get longevity out of.

I've had the TV for 3 years. At 2 years I starting having pixel issues with lines across the screen. Samsung came to check it out but my only option was replacing the screen, which would cost almost what the TV did. Now the TV is a spare in my office/guest room.

the tv was amazing until a month ago when i started getting thin black lines all over my screen tv was just shy of 2 months past warranty so the only option was to have a Samsung repair man come to see about repairs which would end up costing more then the tv is worth so they basically just tell you to buy a new tv. "sorry"

This TV was great until the screen went black after 2 year and 3 months. I am really disappointed.

Had the TV for 4 years and just died randomly. Im a big tech guy and can say all of my none Samsung devices last more then 4 years.

Stopped workin after EXACTLY 2 YEARS. Google "Samsung TV wont turn on" and youll see the results yourself. DO NOT BUY. PIECE OF JUNK AFTER 2 YEARS. And none of the methods work, remote battery replacement, factory reset, power cycle, nothing works!

This is a beautiful picture ,from more than 12 years I use Samsung TVs and always is better than other brands Thanks Bestbuy !!!!

Bought this tv in 2020. It died 4yrs (2024.) Its either the power board or internal cable connection to the processor board goes bad short circuit. It powers on then appears to finish the boot process then the screen goes to partially lit then shutsdown and goes into loop reboot. Did all the troubleshooting suggestions found on the internet. Will buy a TCL to replace this one.no more Samsung for us. Too many go bad over the years. Longevity is horrible.

I had to get Samsung to repair it 3 times. Then the screen started acting funny again until it totally crashed. The GSP had me reimbursed after 3 years of owning. I have no choice but to get the “new” 2023 model and hope that it doesn’t happen again

I bought this in Nov 2020 and worked flawlessly until Nov 2023. Now it freezes and restarts every 10 seconds. Not sure what to do now that it's past the warranty.

Bought in May 2020 amd as of October 2023 it has stopped working. I see other people have similar issues after the 2.5-3 year mark so i wont be purchasing another samsung tv again

Started off great. I loved my TV and it was working very well. After 3 years it turned off on its own and refused to turn on. Now I have to get a new one and it won’t be Samsung

The TV was great, but last only 3 years. The tv woke sometimes but is better to keep unplugged to be able to see it.

After 4 yrs tv glitched out doesnt work anymore, the tv does not turn on anymore it just glitches.

Thanks for the $380 brick Samsung. I own one of these and was one of the unlucky ones to experience the UN50TU8000FXZA defective panel situation. After about 2 years, the panel randomly showed a couple of black lines (failed leds) which then progressed into an endless boot loop to the point of being unusable. Such a disappointment and Samsung customer care doesn't "care". Hung up on me when I called about the issue. This thing should be considered a lemon.. It's amazing too because, I've loved/bought Samsung products for years and they apparently don't care when things go wrong.