Customer Ratings & Reviews

After 4 yrs tv glitched out doesnt work anymore, the tv does not turn on anymore it just glitches.

Ive always felt like the remote lagged too much when trying to switch aps. Then all the sudden lines started showing up on the screen and now it just wont turn on. I see the red light flash at the bottom and its trying to turn on but it wont or it will take 20 minutes to finally turn on.

Dies after 3 years. Keeps restarting on its own and big black box over picture.

Tv broke out of nowhere it’s just is a black screen now and I can’t fix it. Really disappointed.

This TV decided not to turn back on after 3 years of very minimal use. I bought this tv to watch whenever I visit my daughter. My daughter bought the same tv for her kids and had the exact same problem (her tv broke after 2 years). I knew it was coming. The only difference was that I had a warranty and she didn't. She trashed hers and I received a credit and bought an upgraded Sony. As you read the reviews, you will notice that we weren't the only ones having this problem. This tv should have been recalled and not just discontinued.

Thanks for the $380 brick Samsung. I own one of these and was one of the unlucky ones to experience the UN50TU8000FXZA defective panel situation. After about 2 years, the panel randomly showed a couple of black lines (failed leds) which then progressed into an endless boot loop to the point of being unusable. Such a disappointment and Samsung customer care doesn't "care". Hung up on me when I called about the issue. This thing should be considered a lemon.. It's amazing too because, I've loved/bought Samsung products for years and they apparently don't care when things go wrong.

This has been the worst TV we have ever owned. We bought thinking being Samsung brand would be great quality. It has always randomly changed channels without anyone near the remote. It's locked up a few times requiring us to cycle power. Now after having it just three years it's dead. It will flash a Samsung Tizen logo and go black. The warranty is only good for 12 months. I'll just stick with generic brands from now on. They are all running fine with no issues

After 3 1/2 years it died,so tired of buying the same appliances every couple years

looks good, a little dull but an upgrade from the bottom of the barrel tv's. i will say i'm unhappy that it doesn't go straight to the last input you were on upon startup, it has a 'home screen' or whatever you'd call it that i was trying to avoid where you must select your input every time you turn the tv on (i asked a salesperson at bestbuy in oakdale mn if it would do this, he looked at me like i asked a dumb question and said 'no, if you were last playing xbox it'll startup on your xbox', i don't own an xbox anyway but trusted his answer). between work and pleasure i spend a lot at best buy, kind of let down on this experience though.

This television in therory was amazing with the grafics such good grafics i would recommend to anyone. HOWEVER, after just TWO YEARS. This piece of crap got a faulty motherboard and needed to be THROWN AWAY because the cost to replace it was more than the TV cost. Guess i should have gotten the extended warrenty; instead I have a household of 8 year old televisions that still work and outlived this television 4 times over and counting. Shame on Samsung

Had always had to deal with the board switching inputs randomly with this TV and the motherboard just stopped working right after warranty expired. Completely out a $400 tv for the length of a high school career. Don't make them like they used to.

No good!!! This tv lasted only for 3 yrs not even frequently used. It shut down

TV worked great for four years.. now I’m seeing lines coming down my screen

Broke after 2 years. Keeps restarting over and over on a loop. Avoid

Good while it lasted but the tv started constantly short cycling on and off after 2 years 8 months.

I bought this tv for my son for a birthday gift. Now, only 2.5 years later it is a useless item. It kept turning on and off. There were many online solutions and he tried them all. Then he took a repair place and they said the screen was burned out and to repair would cost more than replacement. Samsung has been getting worse and worse, not only with TVs but everything. I am done with them.

We bought this in September of 2020. It arrived damaged. Returned it for another. Worked great for 2 years...now it keeps going black, losing sound, distorted, awful. I think it's completely dead now. Certainly not the quality I expected with a Samsung. Save your money.

First off, i don't like that i cant use voice command without using alexa, bixby, or Google. My other Samsung 6 series tv, i just press the voice button and told the tv what to do. Next, the picture setting will not save. I have it set to dynamic. Every time i switch from playstation to tv, the picture is back to standard. Makes no sense, very annoying. Looks like samsung gave up on their tvs. Especially the mid to affordable tvs. Maybe sony or LG will be my next selection. Ive been a fan of samsung for years.

Tv stopped working completely after just a little over two years.

Purchased a few days ago Disappointed in how confusing things are for a so called Smart TV. Very disappointed that sales men would not include anything after a $700.00 purchase