Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- SKU:
- 6401436
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Exactly What I Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase. It has all of the smart app functionality that I wanted. Great picture and easy to set up.
I would recommend this to a friend - Cons mentioned:Reliability
2 Years and It Broke
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased from Best Buy in March of 2021, earlier this week the TV crapped out on me. It started turning on and off at random. $99 for Geek Squad to access issue, and $400+ to repair.
No, I would not recommend this to a friend - Pros mentioned:Color
Series 8 Samsung tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! For the money! Don’t think you can bet the price. Color is awesome. And have already helped a friend get one. I’m
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 50” smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV for my apartment in the city. It was easy to setup and use. The TV has a great picture and colors.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent Television Set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Television gives fantastic picture. However the built in speakers suck. I would recommend getting an external sound solution.
I would recommend this to a friend - Pros mentioned:Picture quality
Fool me twice? Shame on me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first Samsung tv I bought years ago started having problems but it was a couple of years into having it, so I figure it lived a pretty short but fulfilling life. This time I went against my better judgement and after reading a ton of reviews, went with Samsung again. Only this time it lasted 17 days before dying. I don’t order a ton of electronics so the $200/yr geek squad membership for repairs seemed a bit much (this is a good tv, right?) so (my fault I guess) I decided against that. Found out after the fact that Best Buy’s return policy only covers a whopping 15 days. Which puts me a solid 48 hrs past return time. Samsung has their own repair center which after a while on the phone with them, filed a claim. They assured me a Samsung tech would be by to take a look and fix everything. I get one call from a local repair place that put me on hold for 10 mins, picked up said they’d ordered a part and it’d be there next week and hangs up. Thanks Best Buy. Thanks Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chnairb,
Thank you for your feedback on the Samsung TU8000 Crystal UHD Smart TV.
I am very sorry for the issues you have encountered and understand your frustration. Your user experience is very important to us and will be shared with our teams.
Should you wish to check the status of your repair or need any further assistance, please contact us:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM – 12AM EST (7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, my apologies for the inconvenience you have had. We do hope to hear from you.
- Samsung Ambassador
- Pros mentioned:Picture quality
Good tv overall
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, you might need to customize settings. Need good internet to watch 4k stream without buffering
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture quality, Bad interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the picture quality is amazing, but the interface for apps is not intuitive, and often frustrating.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, enjoy it every time I watch shows or movies. Very nice quality and a great value.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung TV is great! I love the way the picture looks! In my house all I have are Samsung TV's. They are all great TV's
I would recommend this to a friend - Pros mentioned:Picture quality
Very Nice Quality Pic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. It looks sharp, it takes up limited space, the colors are great. Highly recommend the 50 inch version of this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother-in-law. I was pleasantly surprised at the quality of picture this tv has.
I would recommend this to a friend - Pros mentioned:Picture quality
Love samsung tvs
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this tv for almost a year no problems. good picture quality and streaming apps load fast.
I would recommend this to a friend - Pros mentioned:Picture quality
Great midrange TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV all around. The streaming apps are very fast to load unlike a lot of other/older smart TVs. The picture is fantastic.
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect 50”
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 50” TV ever. I have the 65” version of this same 8000 series as well. (The 50” is perfect size for the bedroom wall)
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture everything clear. The only thing is I get background noise. The only thing I get background music like drums nosie.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very clear and crisp and the reception is amazing as I only have an antenna
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv for the price!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the picture and sound, the only thing that can be a little annoying is remote lag but overall the tv is great
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV.. easy to set-up and has several picture modes. Dynamic mode is the way to go.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Smart TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This smart tv is excellent! The screen quality is super clear and has great sound quality. Also, the size of this tv is perfect.
I would recommend this to a friend