Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- |
- SKU:
- 6401436
Customer reviews
Rating 4.4 out of 5 stars with 4240 reviews
(4,240 customer reviews)Rating by feature
- Picture Quality4.0
Rating 4.0 out of 5 stars
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Brightness4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung is the way to go!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV! The picture quality is excellent, and the price was great!
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Series 8 Samsung tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! For the money! Don’t think you can bet the price. Color is awesome. And have already helped a friend get one. I’m
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture and spund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV the clarity of the picture is amazing. Great sound. The only thing i dont like is the remote.
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
Great improvement.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have thoroughly enjoyed my smart TV. It’s so much better to watch virtual services on the big screen rather than the iPad screen.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. Great quality. Looks good. Big enough for my apartment. Good sound. Great colors.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good price for a smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this television. I bought it for my bedroom. The picture is clear and I love the features, The TV is a good buy for the money
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Awesome TV, picture is great and quite honesty comes with the best remote hands down.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Elegante
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is for my daughters room and is so elegant, nice, and great picture quality! Amazing buy! Love it! Arrives just in time too
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung TV is great! I love the way the picture looks! In my house all I have are Samsung TV's. They are all great TV's
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Top Tier Tv 2020
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Quality and good for gaming as well. Great smart tv features also straight to the point to look for movies and tv shows.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Exactly What I Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase. It has all of the smart app functionality that I wanted. Great picture and easy to set up.
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
Great TV at a great plrice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received wonderful service from the employees who helped place the tv and fit it into my car. The TV is excellent quality and value.
I would recommend this to a friend Rated 5 out of 5 stars
This is a really good TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need a good tv at a great value? This is the one. I wanted to upgrade from a Samsung 43 inch 6 series TV to something a little bigger. This was the answer. This Samsung 50 inch tv has everything I wanted. It has Bluetooth, Apple Airplay, HDMI plugs, and USB plugs in all the right places. The only issue I had at first was the remote control. It doesn’t have any numbers, but once you figure it out, you can switch between TV sources (PS4, satellite, External hard drive, and apps specifically for me) with ease.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love the picture on this tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity and the colors on this tv are superb! We bought it sight unseen and couldn’t be happier with the picture this tv has.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great puchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound, very happy with our purchase. The only setback is the remote us a bit skimpy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Lee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little bit of a problem setting it up but Comcast took care of that. Was able to use my old remote. Nice picture .
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect 50”
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 50” TV ever. I have the 65” version of this same 8000 series as well. (The 50” is perfect size for the bedroom wall)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this tv, great quality & greater price. We love Best Buy for all electronics & support staff
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very clear and crisp and the reception is amazing as I only have an antenna
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Fool me twice? Shame on me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first Samsung tv I bought years ago started having problems but it was a couple of years into having it, so I figure it lived a pretty short but fulfilling life. This time I went against my better judgement and after reading a ton of reviews, went with Samsung again. Only this time it lasted 17 days before dying. I don’t order a ton of electronics so the $200/yr geek squad membership for repairs seemed a bit much (this is a good tv, right?) so (my fault I guess) I decided against that. Found out after the fact that Best Buy’s return policy only covers a whopping 15 days. Which puts me a solid 48 hrs past return time. Samsung has their own repair center which after a while on the phone with them, filed a claim. They assured me a Samsung tech would be by to take a look and fix everything. I get one call from a local repair place that put me on hold for 10 mins, picked up said they’d ordered a part and it’d be there next week and hangs up. Thanks Best Buy. Thanks Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chnairb,
Thank you for your feedback on the Samsung TU8000 Crystal UHD Smart TV.
I am very sorry for the issues you have encountered and understand your frustration. Your user experience is very important to us and will be shared with our teams.
Should you wish to check the status of your repair or need any further assistance, please contact us:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM – 12AM EST (7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, my apologies for the inconvenience you have had. We do hope to hear from you.
- Samsung Ambassador


















