Customer Ratings & Reviews
- Model:
- UN50TU8000FXZA
- SKU:
- 6401436
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and smart TV features of the 50" Class 8 Series LED 4K UHD Smart Tizen TV. However, they have concerns about the remote control, durability, short lifespan, screen issues, and warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Fool me twice? Shame on me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first Samsung tv I bought years ago started having problems but it was a couple of years into having it, so I figure it lived a pretty short but fulfilling life. This time I went against my better judgement and after reading a ton of reviews, went with Samsung again. Only this time it lasted 17 days before dying. I don’t order a ton of electronics so the $200/yr geek squad membership for repairs seemed a bit much (this is a good tv, right?) so (my fault I guess) I decided against that. Found out after the fact that Best Buy’s return policy only covers a whopping 15 days. Which puts me a solid 48 hrs past return time. Samsung has their own repair center which after a while on the phone with them, filed a claim. They assured me a Samsung tech would be by to take a look and fix everything. I get one call from a local repair place that put me on hold for 10 mins, picked up said they’d ordered a part and it’d be there next week and hangs up. Thanks Best Buy. Thanks Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chnairb,
Thank you for your feedback on the Samsung TU8000 Crystal UHD Smart TV.
I am very sorry for the issues you have encountered and understand your frustration. Your user experience is very important to us and will be shared with our teams.
Should you wish to check the status of your repair or need any further assistance, please contact us:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM – 12AM EST (7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, my apologies for the inconvenience you have had. We do hope to hear from you.
- Samsung Ambassador
- Pros mentioned:Picture quality
Excellent Television Set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Television gives fantastic picture. However the built in speakers suck. I would recommend getting an external sound solution.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture quality, Bad interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the picture quality is amazing, but the interface for apps is not intuitive, and often frustrating.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Very Nice Quality Pic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. It looks sharp, it takes up limited space, the colors are great. Highly recommend the 50 inch version of this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung TV is a much clearer and sharper picture than our 10 year old one. We are very happy we made the change.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother-in-law. I was pleasantly surprised at the quality of picture this tv has.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv for the price!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the picture and sound, the only thing that can be a little annoying is remote lag but overall the tv is great
I would recommend this to a friend - Pros mentioned:Picture quality
Great quality for the buck and smart option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent discount and the image quality is outstanding! I like the smart option so I can stop using my old Chromecast.
I would recommend this to a friend - Pros mentioned:Smart tv
GREAT TB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. ONE OF THE BEST I OWN. Samsung new products are great and. Cant wait to keep buying more once new Xbox comes out
I would recommend this to a friend - Pros mentioned:Picture quality
60 inch TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Purchased it for my game systems. Good quality. Samsung has been a very good brand for me and my Family
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent WiFi TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, brilliant colors. It’s our second purchase of the same TV. Would highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Great midrange TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV all around. The streaming apps are very fast to load unlike a lot of other/older smart TVs. The picture is fantastic.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung Smart TV we’ve added to our home. Love the quality of the picture. Can’t have too many TVs!
I would recommend this to a friend Bad picture
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for two years and for the first year and a half I had no complaints. However, in the last several months I started noticing lines on the picture and now the tv will not turn on at all. I’m disappointed in Samsung as I thought I was paying for a quality tv.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great I like the small personalized feature and I can control the tv right off my phone it’s really convenient
I would recommend this to a friend - Pros mentioned:Picture quality
Nice tv for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and the sound is very good. We use it with a Roku stick so we didn’t have to run a cable to it. Very pleased
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent TV at a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Set up a little involved but not difficult. Easy to use smart features. Recommended product.
I would recommend this to a friend - Pros mentioned:Picture quality
A excellent TV with outstanding picture clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reviewing all the current 50 inch 4k TV's currently on the market , I bought this Samsung and couldn't be more satisficed
I would recommend this to a friend - Pros mentioned:Picture quality
4K sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying new TV. Clear picture only reason for 4 stars is you will need a sound bar with it
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture everything clear. The only thing is I get background noise. The only thing I get background music like drums nosie.
I would recommend this to a friend