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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2544 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the 50" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR has great picture quality, with many saying it has stunning colors. They also appreciate the easy setup and affordable price point. However, some customers have concerns about the viewing angle and short lifespan of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,544 reviews
  • Rated 4 out of 5 stars

    Very Good Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like is sometimes I see judder. I have adjusted the settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice overall

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv! Safe bet, but new tech probably coming out soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just all the products Samsung makes. Love how easily my phone connects to my TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok tv for the price. 4k tv. Blacks are ok........

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not a terrible item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money on the geek squad "protection" plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i enjoyed my tv so much and i will recommend my friends to go and buy at best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good picture quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always best in tvs very easy to setup Audio also good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The picture is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K UHD screen is great; sound is not so great but purchase soundbar seperatly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rnjoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still need to figure out the smart tv options. We need to get a kid...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ENTRY LEVEL TV BUT PERFECT FOR MY KIDS. WORKS OERFECT WITH GAMES.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always bought Samsung but I am not impressed with this model. And has a screen that glares when any light hits it. The picture Is great when you are exactly in front of itge TV , from a slight side view The screen/ picture is lighter.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A very good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 50" Samsung NU7100 Series smart 4K UHD TV is great for bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the greatest picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right but the quality of the picture is not that good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at a lot of different brands and chose this one for the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like larger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as happy with Color as expected especially from distance and at sides

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the best TV I have ever owned but it's not bad for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    NOT a smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this 50 inch flat screen and it has been a problem ever since. We have had this for almost a month and I have been on the phone at least a half dozen times trying to get it to work, as promised. The channels available and the choices for movie selections, like netflex and amazon prime disappeared from the bottom bar, where you select a choice of entertainment. I got them to appear for about a week and now they are goon. Can not get a remote headset to work with the TV so I can hear it and the wife can listen on the speakers. Best Buy store employees assured me the ones I purchased would work. They did NOT! I am very frustrated with my purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Russ,

      Thank you for sharing your feedback on the Samsung NU7100 TV.
      You can try the following steps to pair/repair your Bluetooth device:
      1.Press the home button, hover over the Setting button on the far left side of the menu, and then press up direction to go into the quick settings that will appear above the settings menu
      2. Press right 3 times to hover over “Sound Output”, then press up to access Speaker List where you pair or reconnect Bluetooth devices.

      By default when you connect a Bluetooth device to the TV it will default the TV output to the Bluetooth while it is connected and selected. Your volume control on the TV will adjust the Bluetooth devices volume. If you are using Bluetooth headphones you will also want to turn on Multi-Output Audio so that you can control the TV volume on the remote and control your headphone audio with your headphone audio control.

      Here is the setup guide of Multi-Output Audio:
      1. Hold the Volume button down (5 seconds) on the Samsung TV Remote for quick access the Accessibility Shortcuts.
      2. The bottom option is Multi-Output Audio. Please note this option will not be available unless you have a Bluetooth device paired. This will stay enabled if you disconnect and reconnect Bluetooth devices.

      You will need to re-connect the device (headphone) if they become disconnected from the TV. When the power is turned off to the TV it will disconnect for power consumption purposes. Also if you use the air pods with your phone or anything else, this will disconnect from the TV. Follow the same steps for pairing, instead of adding a device select the already paired device from the list to re-connect.

      I hope these tips help to solve your issues.
      If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support via one the following options:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for your feedback and for being a Samsung customer.

      - Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far but unless u have 4k cable it doesnt do it justice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eGood TV, looks best straight on, off to the side looks washed out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Look the non techy remote. The factory settings are prefect.

    I would recommend this to a friend