Customer Ratings & Reviews
- Model:
- UN50NU7100FXZA
- |
- SKU:
- 6202100
Customer reviews
Rating 4.6 out of 5 stars with 2544 reviews
(2,544 customer reviews)Rating by feature
- Picture Quality4.3
Rating 4.3 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the 50" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR has great picture quality, with many saying it has stunning colors. They also appreciate the easy setup and affordable price point. However, some customers have concerns about the viewing angle and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am no expert but this tv looks good! I’m happy with my purchase
I would recommend this to a friendRated 4 out of 5 stars
Great TV with one issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but has trouble staying connected to Bluetooth sound bar
I would recommend this to a friendRated 4 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup wa easy and had it up and watching tv in about 20 minutes
I would recommend this to a friendRated 4 out of 5 stars
Love reboxing prices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this at a reboxing cost and an very satisfied with it!
I would recommend this to a friendRated 4 out of 5 stars
Ok for my mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good a picture as I thought but my mom needed a bigger tv
I would recommend this to a friendRated 4 out of 5 stars
GOOD BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got TV for spare room for kids to play video games. Worked well.
I would recommend this to a friendRated 4 out of 5 stars
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV. All the features I was looking for.
I would recommend this to a friendRated 4 out of 5 stars
nice TV, good picture, sound could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, sound could be a little better but okay for the price
I would recommend this to a friendRated 4 out of 5 stars
Christmas present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas present for my mom and she loves it!
I would recommend this to a friend- Cons mentioned:Remote control
Rated 2 out of 5 stars
Nice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a few days before the remote on/off button and the manual on/off button failed. I had to pull the plug to shut the TV off. This is a known capacitor and motherboad problem which Samsung knows but has not fixed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TRC7:
I am very sorry to hear that you are having some issue with the remote on/off.
So that we can better troubleshoot this problem and assist towards a solution, please reach out to us at Samsung TV Support:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
We hope to hear from you.
Rated 3 out of 5 stars
Buy if you like extremely bright televisions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen just seemed bright even in a very dark scene and this just bothered me. If you like Samsung TVs this will not bother you and is a great buy otherwise. The smart tv menu is fun to go through and very easy to set up.
I would recommend this to a friendBrand response from Samsung
Posted .CJ45,
The NU7100 comes with various picture mode, allowing users to adjust settings to their liking.
Our typical store mode is showing the “dynamic” picture mode which is the brightest among all modes. You may want to try Standard mode or Movie mode at home environment for the everyday viewing experience.
Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you.
- Samsung Ambassador
Rated 2 out of 5 stars
bought it, returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was to replace an old 46" Aquos in my living room. I wasn't looking for anything extravagant, just a new tv to fill the empty space in my wall unit. At the bestbuy show room, this looked to have the brightest, cleanest picture of all of the cheaper TVs displayed, and the measurement seemed just right to fill the space. But it didn't. Though I measured it in the store, it looked puny and sad in the space. Once turned on, the screen was blindingly bright, TOO, TOO bright. Samsungs apparently are built with little lightbulbs behind the screen to attempt to mimic a really sharp picture, but the brightness was too much. And yes, I attempted to adjust the brightness and the like, but really, I just wanted a tv to watch occasionally, and enjoy doing so, but this was going to be annoying to watch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .lemonhead:
I am very sorry that -- upon setup -- your TV was too bright for your liking. This model features Eco Sensor that intelligently adapts the screen’s brightness to the intensity of the light in your room. You can also manually adjust screen brightness by fine-tuning backlight, contrast, sharpness, color, and tint.
If you ever decide to give Samsung TVs another try and need assistance with achieving the same picture quality you experienced in store, please reach out to Samsung Support and an agent will gladly assist you with step-by-step setting adjustments.
You can contact us via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  http://m.me/samsungsupport
4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
We hope to regain you as a Samsung customer one day.
Rated 4 out of 5 stars
Need sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV however you definitely need a sound bar at higher volumes.
I would recommend this to a friendRated 4 out of 5 stars
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for what I needed. Excellent resolution and features
I would recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung never fails though. Good price and good quality.
I would recommend this to a friendRated 4 out of 5 stars
Nice 4 a bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I’m just use to a bigger screen in my man cave
I would recommend this to a friendRated 1 out of 5 stars
SAMSUNG SUCKS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought the TV it was great now less then 3 years later I get half a picture $500.00 for less then 3 years use. RIP OFF DONT BUY IT. My 3rd Samsung TV in 5 years had to throw away SAMSUNG SUCKS
No, I would not recommend this to a friend- Cons mentioned:Viewing angle
Rated 2 out of 5 stars
Not too good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a faded washed out picture when viewing from any kind of angle
No, I would not recommend this to a friendBrand response from Samsung
Posted .Wayner,
Thank you for purchasing and reviewing this Samsung NU7100 4K Smart TV. Your user feedback about the viewing angle is very important to us and will be shared with our TV product team.
Please do reach out to us should you have any questions, concerns, or need assistance.
You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG.
Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513.
-Samsung Ambassador
Rated 4 out of 5 stars
Nice 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great price for a 4k tv. Samsung makes great tv products.
I would recommend this to a friendRated 4 out of 5 stars
good $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described, good for the cost of the television
I would recommend this to a friend








