Customer Ratings & Reviews
- Model:
- UN50NU7100FXZA
- SKU:
- 6202100
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the 50" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR has great picture quality, with many saying it has stunning colors. They also appreciate the easy setup and affordable price point. However, some customers have concerns about the viewing angle and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Never buy Samsung Products
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV gave me nothing but issues every 3 to 6 months. The sound would go completely out or not match with the people talking. The screen would go blank. Sometimes the TV would turn off it self. Had Tech out 3 times and replaced parts. Finely returned for new TV. Do not buy.
No, I would not recommend this to a friendNot that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture isnt great as I thought it would be, wish I would’ve invested in something with better quality
No, I would not recommend this to a friendTV has already started going bad - shadowing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it less then two years and it is showing a strong shadow on the left side
No, I would not recommend this to a friendPicture quality is not good at night scene.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too dark when watching night or dark scene and image quality; not impres and actually irritating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steve,
The NU7 Series is designed with several preset picture modes and custom settings, allowing you to adjust images to your liking.
The Dynamic Mode is the brightest among all presets. Standard Mode is ideal for home and regular viewing.
Movie Mode is the closest setting to calibration the way the director intended as it uses less enhancement and will likely result in the truest picture.
Please give us the opportunity to assist you with adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver best-in-class products and service.
- Samsung Ambassador
Returned
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right off the bat this TV started "flashing" to a black screen. I researched and found others were experiencing this issue so quickly returned the TV. Also, I couldn't hook my Wii up to this TV without purchasing a special adapter (or it would be grainy and without color). Total bomb, which surprised me for a Samsung.
No, I would not recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not worth it. Picture is too dark, for gaming and watching movies. I tried to make it more brighter but that didn’t help. I played PS4 and all it did was lag, I did however like the navigating through the apps that’s about it. Don’t let Best Buy fool you, it was the brightest tv along side others. Not the case when you take it home.
No, I would not recommend this to a friendmoody blues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.average tv not as good as I thought it would . picture not great as I was shown in store .
No, I would not recommend this to a friendBrand response from Samsung
Posted .BUILDFL2,
I am sorry to hear that you are not completely satisfied with the image quality of your NU7100 TV.
Please know that our typical store mode is showing the “dynamic” picture mode which is very bright. We recommend Standard mode at home environment for the everyday viewing experience.
In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that would automatically adjust the image quality based on the network bandwidth.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.
- Samsung Ambassador
Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you look at the picture from an angle, the color looked faded and washed out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Poppy,
I am very sorry to see that the viewing angles on this TV are not satisfactory to your viewing needs.
The NU7100 Series features PurColor technology for millions of shades of color, fine-tuned to create vibrant, incredibly brilliant pictures. Coupled with HDR, Motion Rate 120, and our UHD Engine, the NU7100 delivers stunning viewing enjoyment.
Please reach out to Samsung Customer Support for assistance with picture quality adjustments that may help improve your off-angle viewing:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
We look forward to hearing from you.
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This entry level 4K screen is horrible. I was not impressed and had to return .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Masterpeezy,
The NU7 series features our PurColor technology, HDR and our exclusive UHD Engine to deliver superb contrast and expanded color detail. It is possible that your particular set was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down.
Should you ever decide to give Samsung TVs another try, and have questions or need help, please know that we are always here for you.
You can contact us via:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
Again, my sincerest apologies. We hope to regain you as a customer in the future.
- Samsung Ambassador
Geek Squad Certified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as an open box Geek Squad Certified online. I - received it today - it had no power cord, remote control, sticker remains on the screen and a broken outer case. Very disappointed that Best Buy would ship this out to a customer.
No, I would not recommend this to a friendGood TV can’t use headphones with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had Samsung TV’s for 30 years. Samsung has decided to no longer allow the use of wireless headphones with an optical connection. This is with ALL Samsung TV’s since 2016. According to Samsung Tech Support. So disappointed!!!!
No, I would not recommend this to a friendReturned it!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was not worth the box it was packaged in. My 10 year old tv had a much better picture. I returned this tv in under 24 hours of buying it. What a waste of money!!!!!
No, I would not recommend this to a friendNo 5g
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't understand why samnsung does not put 5g on all the new TVs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mudcon,
Thank you for purchasing and reviewing this Samsung NU7100 UHD Smart TV.
Your user feedback about the 5G WiFi is very important to us and will be shared with our TV product team.
Please do reach out to us should you have any questions, concerns, or need assistance.
You can contact Samsung TV Support toll-free at 1-800-SAMSUNG (ask for TVs).
Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger: https://www.facebook.com/samsungsupport
Or find us on Twitter: https://twitter.com/SamsungSupport
- Samsung Ambassador
would trade in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with picture quality, my old tv had a better picture
No, I would not recommend this to a friendBrand response from Samsung
Posted .rue1,
Thank you for your review, and for sharing your feedback.
Our 2018 NU7 series features our PurColor technology, HDR and our exclusive UHD Engine to deliver superb contrast and expanded color detail.
The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out. It is also designed with lots of custom settings, allowing users to adjust images to their liking.
In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that would automatically adjust the image quality based on the network bandwidth.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience via one of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver best-in-class products and service.
- Samsung Ambassador
Headphones are average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is plain. I expected more bass . But its average
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Gaming Beast (Once Calibrated)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent about two weeks none stop researching 4k tvs in the $300-400 price range for my first 4k TV. I re-searched mainly Samsung, Vizio, and LG because those are brands I trust. I personally don’t care about in TV apps because my xbox runs all the apps and games I could ever want with a direct ethernet connection. I got tired of reading through tons of reviews online from people who complained that their New TVs didn’t run their apps well. Go get a gaming console or roku and hook that up direct to your router people!!! After Christmas I ended up getting a bunch of duplicate games and a new controller. Best Buy let me use the unopened items as store credit and I was able to get an extra roughly $200 store credit and ended up jumping up to the 7 series from the 6900 model. Out of the box this TV had me super worried. My biggest concern about upgrading to 4k was how well the upscaling on these mid grade 4k TVs preformed and how it made my 1080p xbox one games look. Also how the motion looked. This TV like many is actually 60HZ true refresh rate I believe. I also was concerned about the HDR and color being a gimmick. The first thing you need to do is hook up your gaming colsole with a 4k able fast HDMI cable. That is the only way the “gaming mode” will be able to be turned on!!! The gaming mode fixes this awful muddy, washy, ghosting affect on motion that looks awful for gaming. After doing that, the TV came alive! This thing actually makes my 1080p content look like 4k (technically it is because it’s up-scaled) For best (cleanest) picture setting I suggest these settings: Picture size 16:9 standard (fit to screen on!) Backlight: 48 Brightness: -5 Contrast: 50 Sharpness: 0 Color: 25-30 tint:0 Contrast Enhancer: Off Color Tone: warm 1 Gama: 0 Ambient light detection: Off Also under “External Device Manager” turn on Anynet+ (HDMI-CEC) Game mode: On HDMI UHD Color: select HMDI Port with gaming device. HDMI Black Level: Normal
I would recommend this to a friend Junk
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased March 5 2019 only used for ps4 started getting line glitches last week things should last longer than this especially with minimal use. Seems to be a common theme for these tv's.
No, I would not recommend this to a friendhad to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would've been really nice but panel was bad, was washed out going 6inces off center viewing. Ended up with a 50" qled which is really nice but wish this 7100 was properly quality checked so I could've just kept it and been $250 richer.
I would recommend this to a friendBrand response from MrSamsung
Posted .skinta, I am sorry to hear that you were not completely satisfied with the viewing angles. I hope you enjoy the Q6F QLED TV. Please do reach out to us should you have any questions, concerns, or need assistance. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. Or reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport . You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513 Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. -Samsung Ambassador
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has faulty panel. Check on samsung.com and they refuse to do anything about it. I bought the tv in 2018. Barely hit 2 years and the warranty is over. So I have to buy a new TV now
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I ever bought. I have a 7100 series Samsung 1080p that is excellent but this 4K picture was horrid. Washed out picture, colors were unrealistic.—Returned !! —
No, I would not recommend this to a friendBrand response from Samsung
Posted .Baron,
I am very sorry that your experience with the NU7100 TV was less than perfect, and I completely understand your disappointment.
. It is possible that your particular set was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down.
Should you ever decide to give Samsung TVs another try, and have questions or need help, please know that we are always here for you.
You can contact us via:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
Again, my sincerest apologies. We hope to regain you as a customer in the future.
- Samsung Ambassador