Customer Ratings & Reviews
- Model:
- UN50NU7100FXZA
- SKU:
- 6202100
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the 50" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR has great picture quality, with many saying it has stunning colors. They also appreciate the easy setup and affordable price point. However, some customers have concerns about the viewing angle and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
This tv lasted less than 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lights on this tv went bad after 4 years and I could barely see the picture. Good thing I had the 5 year warranty.
No, I would not recommend this to a friendDidn’t last very long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Samsung TV read the testing and it says “their TVs are test for 100,000 hours. Mine didn’t even last half that long. No picture just sound. They wouldn’t fixed it told me to go buy another TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mitch1953,
I am very sorry for the issue you have encountered with the NU7100 TV.
To find the source of the problem, please try the following:
First press the MENU button on your remote control and on the television.
If the menu does not display, then the TV will need service.
On the back of the TV and the connected device, make sure that none of the connecting cables are loose or attached to the wrong jack. Look in the user's manual for the correct method of connecting the cables.
Check the settings on the device connected to the TV. There may be a switch or button that turns its different outputs on and off.
Example: Some of DirecTV's HD boxes have an "output mode" button that switches between component out and DVI out.
Replace the connection cables.
Connect another device to the same input. If you get an image from the new device, there is an issue with the original device you connected.
Example: If your cable box is not working on component, disconnect it and try a DVD player on the same component input.
If the TV continues to play audio but does not display video after trying all of the steps above, the TV requires service.
You can contact our Customer Support toll-free at 1-800-SAMSUNG.
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
Or find us on Twitter at https://twitter.com/messages/compose?recipient_id=18768513.
Again, thank you for taking the time to share your user experience.
We greatly appreciate your feedback and patience.
- Samsung Ambassador
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv should have not even maded it to the production line!!! And should not even be sold!! Very poor quality.. trash!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cbun2020,
I am very sorry to see that you are not happy with the NU7100 TV.
So that we can better understand your disappointment and help you with a solution, please contact Samsung Support via any of the below options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you soon.
- Samsung Ambassador