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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 829 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 50" Class Q60C QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, ease of use, and rich colors. Many also praise the TV's value for its price and the straightforward setup process. While some users find the user interface less intuitive and the volume could be improved, the overwhelmingly positive feedback points to a highly satisfying viewing experience. The lightweight design is also frequently highlighted as a positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-829 of 829 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice upgreade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Just fits in our cabinet, like the new smaller border around the screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, had to change my settings for FIOS tv to get a clear picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this TV. I had it installed by Best Buy as well and everything was seamless from ordering to having it up on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samaung 50 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived without the remote. Received incomparable remote from Roseville, Minnetonka provided off brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest customer service. Prices are great for all. Best store for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent curbside service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and picked up curbside. Excellent experience! Will definitely recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Current Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All tech specs works perfect and perfect for streaming videos from the kitchen as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the TV. Best Buy delayed delivery for 3 weeks. I had to cancel the order. The service was lousy. They would give us a delivery date and then never call for the whole day and not show up. This kept happening. Every time I called them they would lie and say a manager would call. There was never any call. I canceled the order, went to a competitor, and the TV was delivered and installed in less than a week and at a cheaper price. Avoid Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This TV was broken and they didn’t want to change

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was broken and they didn’t want to change it, it doesn’t work, they basically stole my money

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LinaG,

      It’s unfortunate to hear of your experience with Samsung’s Q60C TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN50Q60CAFXZA/

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

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