Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
Satisfied customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service affordable prices would fully recommend to family and friends
I would recommend this to a friendWorked for less than 48 hours
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV worked for less than 48 hours then the screen blacked out. Tried all the usual methods to fix, but none worked. The exchange process at Best Buy was extremely easy. Hopefully the replacement will last as long as our other Samsung TVs…
No, I would not recommend this to a friendBrand response from Samsung
Posted .JarrodH,
Thank you for sharing your review, and we’re sorry to hear that your experience with the TU690T TV was not up to our high-quality standards. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
New t v
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves her new TV I hung it on the wall she's very satisfied.
I would recommend this to a friendNew tv for rv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung TV. Replacement for the television in my 5th wheel.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good no issues with it. Use it for skide shows and thumb drives.
I would recommend this to a friendSamsung review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, sales and service. Always a good deal at Best Buy
I would recommend this to a friend50 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, i have this one in my shop. I like Samsung products.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I really recommend this brand for tvs great resolution
I would recommend this to a friendAwesome TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv great and high resolutions the customers services too
I would recommend this to a friendBroken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV looked great till we mounted it and it worked for one minute then went directly to a flashing blue and black screen. Such a bummer. Turns out it was an issue with the power button.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mom2twoboys,
It’s unfortunate to hear about your experience with Samsung’s TU690T TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN43TU690TFXZA
Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Love the TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV just wished it had more hdmi port than just two.
I would recommend this to a friendAwesome tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Great price for the size ! great resolution !
I would recommend this to a friendBig tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. 100% recommended for price and quality.
I would recommend this to a friendNew Flat Screen TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Just what I was looking for. Great price as well.
I would recommend this to a friendGREAT PRODUCT!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT! DELIVERED ON TIME. WOULD RECOMMEND TO ANYONE
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Tv, and great customer service to help purchase it
I would recommend this to a friendTV Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful. Love it. Great online ordering. Fast delivery.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic very happy with it. Would highly recommend
I would recommend this to a friendTitle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ok and i dont have anything bad to say about any item
No, I would not recommend this to a friendBrand response from Samsung
Posted .NicoleS,
Thanks for taking a moment to review Samsung’s TU690T TV. If you’re experiencing specific issues that caused you to give this a 2-star rating, please know that Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Sharp looking TV with good resolution.
I would recommend this to a friend