Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Greater Value Than i thought
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I finnaly got around to upgrading my TV (old one 10+ years old) i mostly just wanted something thst was with a better display, but also wanted it to be a Samsung. It has a Great Picture and Sound, easily connected with my Samsung Sound Bar which auto powers on when TV Does. Love that you get across to Free TV Channels with Samsung TV App. Its great that you can connect to internet via Wi-Fi or LAN cable.
I would recommend this to a friend - Pros mentioned:Tv qualityCons mentioned:Remote control
554 special
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great the controller is the only thing I don’t like very much overall tv is great
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Best Picture. Best Value.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a crystal clear picture that almost looks 3D. For the price, it was a surprising value and compared visually to higher priced models.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Picture and sound are good, easy to setup and connect to WiFi and apps,
I would recommend this to a friend - Pros mentioned:Tv quality
Nice picture quality, very lightweight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV especially for the price. Nice quality and I was surprised how lightweight it is.
I would recommend this to a friend - Pros mentioned:Picture quality
Great video, unique audio.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great. Audio is unique. The tv was initially set up without a sound bar, sound bar arrived a couple days after. My mistake was connecting the HDMI video feed to port 1, which is the designated HDMI ARC port. When the sound bar was connected, (video moved to HDMI 2), even though the advanced settings, (expert settings) were populated the tv would ignore the sound bar. After doing everything I could think except a factory reset, the tv is now linked with the sound bar. Processors are sequential, and stubborn when it comes to changing what they are initially set.
I would recommend this to a friend - Pros mentioned:Price, Tv quality
Serendipidous
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Great price, Happy Happy! As usual a great Best Buy experience!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good colors quick delivery great sound perfect for a bed room
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Nice 50” Samsung television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv and easy to setup. Great picture and volume is good in the bedroom.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Love my samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, colors and easy to set up all the settings.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TVV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, easy set up. Would buy this TV again.
I would recommend this to a friend Worst tv don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv ever came with scratches and they won’t let me return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JaredB,
I'm sorry to hear that your TV arrived out of the box with scratches on it. Please give us a call so we can better assist you at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality, Price
Samsung enthusiast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product Awesome Picture quality Good value.
I would recommend this to a friend - Pros mentioned:Picture quality
Love it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for a bedroom . Good apps and picture. !
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Office
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Easy to install and get going.
I would recommend this to a friend Something wrong tv doesn’t star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv doesn’t work and just a little flash and no picture
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RogerM,
Thank you for letting us know about your issue with the screen on the TU690T TV. Please try the following troubleshooting tips.
If your TV has a black screen even when it's on, it's possible it could be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:
1. Press the Home button on the remote.
If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may be having power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In everyday use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
2. Confirm that the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After reconnecting the external device, please turn it off and back on.
3. Test the HDMI cable.
Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not. If your model does not have this test or is not connected by HDMI, you can skip to the next step.
The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords.
To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test.
If the test says, the cable is bad, replace the cable. Service is not required.
4. Test different external devices.
The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
The TV will need service if the issue persists after these steps. Please get in touch with us so that we can better investigate your case and assist you with a solution or replacement. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture qualityCons mentioned:Speed
Great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat slow compared to my main tv but overall a great picture for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent Television Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with this television. Both its picture quality and sound are very good. I am especially appreciative that it allows me to use Bluetooth enabled headphones so that I may watch the television so as not to disturb my wife when she is reading or decides to go to bed.
I would recommend this to a friend - Pros mentioned:Picture quality
Great! Plus Free Channels!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got one of these as a Christmas present and once I noticed how high quality they were, I purchased a second one for my office! Samsung is wonderful! It's also powered by all the streaming apps and Pluto TV which is basically free cable!!!! The best investment ever!
I would recommend this to a friend - Pros mentioned:Color
Greatest TV Ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had been living in hotels and finally moved into an apartment. Bought this Samsung TV with vibrant colors for $300 from Besr Buy. We now love the TV and dont pay cable as this TV has 300 channels with ots Samsung TV Plus all free. What a blessing!!!
I would recommend this to a friend