Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
Not my Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a tv, used a 2nd product to bypass the required Samsung account it asked for just to use it. Not about to make an account to watch a tv. Not what I paid for. Sound quality for a Samsung should be better, but at the cost it is what it is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your feedback regarding the audio quality and interface of the TU690T Samsung TV. Your feedback will be shared with our internal product team.
There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings
I hope this helps you enjoy your experience.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Bad Unit.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked for 2 days. Then I returned it. Will try another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ChristopherM,
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week.
LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Advisor