Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Grest for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was on sale for $225.00, so I purchased two. The picture quality is great, and they work perfectly for series X and PS5.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice TV for the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for Christmas. Seems to work pretty good and has a nice picture for how much I paid. Would recommend this far.
I would recommend this to a friend Great addition to studio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in my studio on a ceilig hanger and it works excellent.
I would recommend this to a friendGood choice in a pinch, but do detailed research
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our plasma TV failed abruptly after about nine years, while I was watching late at night. Knowing the state of customer service these days (you know, hours on end trying to wait for a human), and that the missus would be unhappy without a TV, I had to do some quick research to find out a TV we could get the next day. Settled on this TV since a)it was on sale and b) the reviews seemed pretty good. Went to our neighborhood BB (patronize local!) where after waiting for a while, a friendly BB salesman located the item. Got it home and unpacked. First pro: Very light, compared to our plasma behemoth (i think it's about half the weight). Second pro: Set up was incredibly easy; hooked up blu ray player, streaming device, wired Ethernet, Third pro: Visually seemed very nice, although us older people may not be able to perceive the fine distinctions between HD, HDR etc. Fourth Pro: There are hundreds of channels available through the Samsung Plus "App",. Very excited personally about the music channels and the KMovie channels. Now the cons: First Con: The sound is terrible, compared to our old plasma TV. Eventually discovered the "Amplify" setting which seems to help with dialogue. Second Con: Consulting the E-manual is a pain. It's only available on the TV. One would think Samsung would be aware of the aging of our societies and make an effort to have a downloadable manual available. What happens if there is a problem with viewing the TV? Third con: Related to the above, the channel guide text is very small, because a third of the space is given over to a preview, commercial, and distraction. Fourth con: As is common with Samsung on all its products, there are bloatware apps that cannot be removed, and even though technically it can be moved, I couldn't figure it out. Fifth con: Only 2 HDMI inputs (one is eARC), an optical, and a USB slot. So I now have to figure out a HDMI switch and converter to be able to use my gaming console, Moreover, the HDMI input other than the eARC is not labeled as to whether it is 1.4/2.0/2.2 or whatever. I should have checked on the number of inputs when I did my quick research. Moral of this review: Do detailed research on your replacement TV before heading over to buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ombud9,
We appreciate your purchase and detailed feedback on the TU690T TV. I have a few recommendations and troubleshooting tips that may resolve some of the issues you are experiencing.
1) Volume Issues. There are several volume features you can adjust, which may improve your audio experience.
a) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume.
b) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.
c)Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
2) User Manual. You can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the TU690T under Crystal UHD TVs > T Model Lineup.
3) Menu Size. To adjust the size of your Channel Guide and Menu, go to Settings> General> Accessibility> Enlarge.
4) Moving or deleting apps. To move the apps on your Menu or to delete them go to Apps> long hold the app of choice> Move or Delete.
5) HDMI Ports. The TU690T HDMI ports both support HDR10+ and Auto Low Latency Mode (Auto Game Mode). The “HDMI In 2” port additionally supports eARC.
I hope these tips help!
Should you ever have questions or need help, Samsung is here for you! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Price
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first but this turned out to be a good purchase for the price . $279 black friday deal for a 50” tv was a steal .
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 500" TV review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, smart TV, plug & play, very good remote included, only 2 HDMI slots. Must have a soundbar attached or unable to hear!
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung - happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution. Not too difficult to install. The menu can be a little excessive but other than that I'm delighted with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this TV for the price I purchased it. Decent size. Clear picture. Would recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little bit of fiddling with the settings to get the right color tone, and to make sure it’s not too dark. But once you get it dialed in, the picture is beautiful
I would recommend this to a friend - Pros mentioned:Picture quality
Budget tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well. I got a really good deal and the image quality mixed with size is just what I needed.
I would recommend this to a friend - Pros mentioned:Picture quality
Loving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung tv awesome. The quality and sound is magnificent. I recommend this tv. Im very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Should get so worth it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the best sounds loud and can put up brightness up or down
I would recommend this to a friend - Pros mentioned:Picture quality
Best Experience
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really good graphics and picture. The 4K totally is worth it
I would recommend this to a friend TV not working? Bestbuy.com
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase experience and great TV. Ours broke and we got the new one same day within the hour.
I would recommend this to a friend- Pros mentioned:Picture quality
Smart shopping at Best Buy always.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sooo happy couldn't answer any better will be back for new computer which I bought my other two at best buy and my air fryer.
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality for a reasonable price. Samsung is the way to go.
I would recommend this to a friend - Pros mentioned:Picture quality
The quality is insane
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV on black friday. It was on sale for a good deal and the quality is like no other. We purchased the soundbar apart but my house feels like a theatre with both combined.
I would recommend this to a friend - Cons mentioned:Remote control
Samsung 50” Crystal UHD
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is overall nice. I’m not sure what may happened to ours…it freezes and turns off by itself, will barely turn on with the remote. This is just one Samsung tv product though. Not to say all are this way but it was possibly just ours! I love Samsung tvs. Have had my previous for over 5 years and it’s still kicking. Don’t let this deter you from buying this tv but just be cautious and CHECK YOUR TV BEFORE REMOVING YOUR TAGS!
I would recommend this to a friend - Pros mentioned:Picture quality
Great price, great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right, great quality Have Samsung TVs throughout the house. The remotes can work on any Samsung TV from room to room.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a clear and vibrant picture. Sound is ok. The included samsung TV channel was a pleasant surprise. I love mine!
I would recommend this to a friend