Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super awesome smart TV, definition is great, sound good too!
I would recommend this to a friend - Pros mentioned:Picture quality
$300 Samsung TV is always a win
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Samsung 4k TV for $300. How can you go wrong?! Put it in my kid's room and he loves it. Can't go wrong.
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV , the streaming and clarity. Vey reasonable price.
I would recommend this to a friend Perfect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the TV. Enjoyed it in my loving room
I would recommend this to a friend- Pros mentioned:Picture quality
Smart shopping at Best Buy always.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sooo happy couldn't answer any better will be back for new computer which I bought my other two at best buy and my air fryer.
I would recommend this to a friend - Pros mentioned:Picture quality
Good buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the cost this was a great purchase. Image quality is great and the built in speakers are surprisingly loud.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a clear and vibrant picture. Sound is ok. The included samsung TV channel was a pleasant surprise. I love mine!
I would recommend this to a friend Perfect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. I use it with an Apple TV and couldn’t be happier
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little bit of fiddling with the settings to get the right color tone, and to make sure it’s not too dark. But once you get it dialed in, the picture is beautiful
I would recommend this to a friend - Pros mentioned:Picture quality
Great price, great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right, great quality Have Samsung TVs throughout the house. The remotes can work on any Samsung TV from room to room.
I would recommend this to a friend - Pros mentioned:Tv quality
Good purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks good and i really like Samsung’s Tizen platform. I really like that it has Direct Tv stream app. Very happy with purchase
I would recommend this to a friend Good choice in a pinch, but do detailed research
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our plasma TV failed abruptly after about nine years, while I was watching late at night. Knowing the state of customer service these days (you know, hours on end trying to wait for a human), and that the missus would be unhappy without a TV, I had to do some quick research to find out a TV we could get the next day. Settled on this TV since a)it was on sale and b) the reviews seemed pretty good. Went to our neighborhood BB (patronize local!) where after waiting for a while, a friendly BB salesman located the item. Got it home and unpacked. First pro: Very light, compared to our plasma behemoth (i think it's about half the weight). Second pro: Set up was incredibly easy; hooked up blu ray player, streaming device, wired Ethernet, Third pro: Visually seemed very nice, although us older people may not be able to perceive the fine distinctions between HD, HDR etc. Fourth Pro: There are hundreds of channels available through the Samsung Plus "App",. Very excited personally about the music channels and the KMovie channels. Now the cons: First Con: The sound is terrible, compared to our old plasma TV. Eventually discovered the "Amplify" setting which seems to help with dialogue. Second Con: Consulting the E-manual is a pain. It's only available on the TV. One would think Samsung would be aware of the aging of our societies and make an effort to have a downloadable manual available. What happens if there is a problem with viewing the TV? Third con: Related to the above, the channel guide text is very small, because a third of the space is given over to a preview, commercial, and distraction. Fourth con: As is common with Samsung on all its products, there are bloatware apps that cannot be removed, and even though technically it can be moved, I couldn't figure it out. Fifth con: Only 2 HDMI inputs (one is eARC), an optical, and a USB slot. So I now have to figure out a HDMI switch and converter to be able to use my gaming console, Moreover, the HDMI input other than the eARC is not labeled as to whether it is 1.4/2.0/2.2 or whatever. I should have checked on the number of inputs when I did my quick research. Moral of this review: Do detailed research on your replacement TV before heading over to buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ombud9,
We appreciate your purchase and detailed feedback on the TU690T TV. I have a few recommendations and troubleshooting tips that may resolve some of the issues you are experiencing.
1) Volume Issues. There are several volume features you can adjust, which may improve your audio experience.
a) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume.
b) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.
c)Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
2) User Manual. You can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the TU690T under Crystal UHD TVs > T Model Lineup.
3) Menu Size. To adjust the size of your Channel Guide and Menu, go to Settings> General> Accessibility> Enlarge.
4) Moving or deleting apps. To move the apps on your Menu or to delete them go to Apps> long hold the app of choice> Move or Delete.
5) HDMI Ports. The TU690T HDMI ports both support HDR10+ and Auto Low Latency Mode (Auto Game Mode). The “HDMI In 2” port additionally supports eARC.
I hope these tips help!
Should you ever have questions or need help, Samsung is here for you! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Better than expected!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so glad I bought this Samsung model. The picture is beautiful and increased my viewing pleasure more than I imagined.
I would recommend this to a friend - Pros mentioned:Ease of use
Bought several. Samsung fan period!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung free Channel line up, easy to use and app friendly. Love the ability to screen share and responds quickly.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, perfect size for the room it was being placed in. Purchased 2 other before and was a no brainer for the 3rd
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung the best TV i buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it after my old tv died and notice the difference from the start its beautiful and easy to use with mine phone.
I would recommend this to a friend - Pros mentioned:Tv quality
Amazing TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing TV. I purchased 2 of these for Christmas gifts and they truly loved them. I would purchase again.
I would recommend this to a friend - Pros mentioned:Picture quality
jbtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture and features. going through the tv instead of cable for streaming provides a better picture and sound
I would recommend this to a friend - Pros mentioned:Picture quality
Nice TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture. Good value and has an easier to use remote than previous model we had. Wish the mounting holes for wall mount were closer in position to previous Samsung model
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this tv. It has a great picture and easily connects to my Bluetooth speaker.
I would recommend this to a friend