Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Easy to setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not use too much but the best image is when is authentic
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great TV good gift would buy again but in larger size
I would recommend this to a friend - Pros mentioned:Price
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. This tv is perfect for me!
I would recommend this to a friend - Pros mentioned:Picture quality
Good size TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture for price of TV. Installed on wall.
I would recommend this to a friend - Pros mentioned:Picture quality
Ok TV but the remote control is a problem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a very nice picture but not as good as my old Samsung I purchased in 2017. I bought it during Black Friday for $297. My main problem I have is the delay response when using the remote control. Sometimes it takes 5-10 seconds to respond on volume or switching channels. I wish I could have returned it but I just didn’t want to deal with taking it back etc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AnaliG,
It’s unfortunate to hear you’re experiencing issues with delays in remote response time with your TU690T TV. Please try these troubleshooting tips, which should help with the problems you are experiencing.
First, let's ensure your TV’s firmware is up to date by going to Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care.
Finally, I recommend replacing the batteries in your remote.
I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect in the area intended. Highly recommend.
I would recommend this to a friend- Pros mentioned:Tv quality
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv and I got it on sale I like it very much.
I would recommend this to a friend Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great and fits perfectly with my entertainment system.
I would recommend this to a friend- Pros mentioned:Tv quality
Amazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this TV is great. I would recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
TV is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good. TV has Good viewing angle and nice quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV 50"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to mount. Many apps available.
I would recommend this to a friend - Cons mentioned:Remote control
T.V.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T.V. is great but the remote control does not work well!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price with amazing quality television. 10/10
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Easy to use. Great picture
I would recommend this to a friend - Pros mentioned:Picture quality
Crystal LED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it more than the previous LED Samsung we had.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Loyalist
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressive TV for the price. Happy with the purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV with good quality picture. Easy to hook up.
I would recommend this to a friend - Pros mentioned:Picture quality
Great television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big screen, my son able to play his ps5. We love it
I would recommend this to a friend Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. One small trouble. The holes for the wall mounting hardware were sunk much deeper than my old one so I had to search for the screw dimension needed and go to Home Depot and buy specialized screws
I would recommend this to a friendTv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv Jee
I would recommend this to a friend