Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. One small trouble. The holes for the wall mounting hardware were sunk much deeper than my old one so I had to search for the screw dimension needed and go to Home Depot and buy specialized screws
I would recommend this to a friendGreat TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the tv has no issues. We bought the 43" and 50" of this model. I am impressed with the performance. Everything has been running smoothly with games, apps, movies, and more. Resolution is great. I attached photo with the 43" tv review. Love it has port usb and app menu is easy to follow.
I would recommend this to a friend- Pros mentioned:Picture quality
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay for the price. Good definition and works fine
I would recommend this to a friend Tv purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good experience and easy. Good customer service. Definitely recommend this Best Buy store Pleasant Hill.
I would recommend this to a friend- Pros mentioned:Picture quality
Good TV for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV for the money. Nice picture, good sound.
I would recommend this to a friend Best purchase ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smoothest purchase I have ever made. Pulled up to receive my order; they came right out and placed it in my vehicle. I never left my vehicle. The entire process took less then 15 minutes. Customer service was amazing!
I would recommend this to a friendSamsung 50" Smart Tizen TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV I have ever bought. I don't even need cable. I get more channels on the TV itself, live TV & all kinds of built in channels. It's amazing. I would definitely purchase this again if I ever need a TV
I would recommend this to a friendSo far so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had it for a month and it's a perfect TV for our extra hangout room. The built in app infrastructure works fine--I was thinking I'd hook an AppleTV up to it but it feels unnecessary at this point
I would recommend this to a friendNice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this tv. It is the right size for our office. The sound system is okay - we wish it was a little louder. We bought a Samsung soundbar to boost the sound being emitted from the television.
I would recommend this to a friend- Pros mentioned:Picture quality
Features not upto the mark
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Branded,nice pic quality. Cons:No voice command in remote,no youtube shortcut in remote.Lot of lag when you switch apps.Price is still the same as blackfriday deal.So not sure what was the deal!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Srik,
We value your feedback and regret to hear that you weren’t completely satisfied with your T0TU69 TV’s quality. Please know that we are always here to help, and we would love to assist in providing adjustments to help resolve any issues you are experiencing.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
- Pros mentioned:Picture quality
Good brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pic and price so far we have it on our screened in porch very enjoyable
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does everything we hoped for. No complaints!
I would recommend this to a friend Great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! I don't use the smart features since I find them pointless but great add on for people who do!
I would recommend this to a friend- Pros mentioned:Picture quality
Buy it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV its the perfect size with great quality images on the screen
I would recommend this to a friend - Pros mentioned:Picture quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought as a Christmas gift. Great purchase, tv has a great image
I would recommend this to a friend - Pros mentioned:Picture quality
Thinking of a 85".
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fam ❣️ it and wants me to buy a bigger one for the Den
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. May not look as good as the OLED, but it's a great value.
I would recommend this to a friend Angela's New Smart TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV and I am enjoying all of the smart features that it offers. So easy to turn on with my controllers unlike my old samsung I had to use so many prompts to just turn on the TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Great pic …. Terrible sound and remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality of Samsung tvs is often good and for the price it was very good , but the interface with the remote and streaming services is terrible , small out if place buttons , muffled sound , even when adjusted
No, I would not recommend this to a friendBrand response from Samsung
Posted .MRL83,
Thank you for sharing your thoughts regarding the TU690T TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Ease of use, Picture quality
Great TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Picture looks great and the TV is easy to put up. The sound quality is good also, Samsung TVs are the only brand i get because they last.
I would recommend this to a friend