Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
Great TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes a great TV. I’ve replaced all my old TVs w/ Samsung smart TVs and I own 6 of them. They are excellent for streaming and I can control all of them with my “smart things” app.
I would recommend this to a friendGood Value. Good TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is generally great to use. The pictures isn't as color accurate as I would like for 4k but overall a good tv. My one main issue is it has trouble syncing with my Vizio soundbar particularly on the YouTube app. Otherwise a solid tv especially for the price point.
I would recommend this to a friend- Pros mentioned:Price
Great for patio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and price was great for patio tv. Love Samsung tvs
I would recommend this to a friend Charlotte Nash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciated the excellent customer service I received when I ordered my mother's television for Christmas. It was an out of order. Kudos to your excellent customer service team!!
I would recommend this to a friendAwesome tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, very bright and perfect for any setting. I’ve used it for gaming and tv and it’s been worth every penny. Great quality and loving it so far
I would recommend this to a friend- Pros mentioned:Tv qualityCons mentioned:Remote control
It's ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV good quality and okay sound but sucks when it comes to apple airplay. It also has remote/tv issues where I have to restart it and reconnect the remote.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kres,
I’m sorry to hear about the issues you’re experiencing with remote issues. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Pro
Review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and the price is great the customer service is top notch in-store and online thank you best buy
I would recommend this to a friendGood tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good tv i really liked the tv it was very good
I would recommend this to a friendGreat TV for a bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade for my master bedroom. My only complaint or wish is the lack of apps typically from cable networks, i.e. TNT, Fx, USA. I still have to either connect to cable or use a Roku to reach these channels. If it wasn’t for that, I would give 5 stars.
I would recommend this to a friendTv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great and fits perfectly with my entertainment system.
I would recommend this to a friend- Pros mentioned:Picture quality
SMART TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent t.v. for the price .Pucture and sound are great.
I would recommend this to a friend Love it! Great buy great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv came in perfect protective packaging. I did cubside pickup. It was super easy & the screen is smooth & colors are bright & beautiful . I love it for my living room .
I would recommend this to a friend- Pros mentioned:Picture quality, Price
Overall excellence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, excellent price & awesome picture. No component inputs is it’s only downfall for my personal use but overall it’s exactly what I wanted
I would recommend this to a friend Brand new
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great item to have but I strongly advise you get it brand new. I bought it open box and the feet was missing. But besides that I love Best Buy and I love the t.v.
I would recommend this to a friend- Pros mentioned:Picture quality
Sound Cloud!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Smart Tv is really nice. Sound is Awesome !
I would recommend this to a friend Nice TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Price was very reasonable at Best Buy. Knocked off a star because I have found the HDMI eARC to be problematic. I wound up having to connect the TV to my receiver with a TosLink optical cable . Other than that TV is great.
I would recommend this to a friendGood tv... but need a samsung account
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on black friday Its a good tv with a good screen. The only knock is that you have to aetup a samsung account to use the tv. A major change from previous samsung tvs
I would recommend this to a friendSamsung 50 Inch 4K TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Samsung tv. I like it because it has built in tv guide that lets you see stations if I'm logged on air over tv or Roku. TV compatible with Spectrum bcable.
I would recommend this to a friendSumsung TV 50” Tenzen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already had 2 Sumsung TVs and I bought this one for my 2nd bedroom and linked it up to my Echo 2 speakers and Subwoofer worked right away. Great TV for it’s price
I would recommend this to a friendTv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv Jee
I would recommend this to a friend