Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
Great TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes a great TV. I’ve replaced all my old TVs w/ Samsung smart TVs and I own 6 of them. They are excellent for streaming and I can control all of them with my “smart things” app.
I would recommend this to a friendCharlotte Nash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciated the excellent customer service I received when I ordered my mother's television for Christmas. It was an out of order. Kudos to your excellent customer service team!!
I would recommend this to a friend- Pros mentioned:Picture quality
Good brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pic and price so far we have it on our screened in porch very enjoyable
I would recommend this to a friend - Pros mentioned:Picture quality
Great pic …. Terrible sound and remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality of Samsung tvs is often good and for the price it was very good , but the interface with the remote and streaming services is terrible , small out if place buttons , muffled sound , even when adjusted
No, I would not recommend this to a friendBrand response from Samsung
Posted .MRL83,
Thank you for sharing your thoughts regarding the TU690T TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
Thinking of a 85".
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fam ❣️ it and wants me to buy a bigger one for the Den
I would recommend this to a friend Good Value. Good TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is generally great to use. The pictures isn't as color accurate as I would like for 4k but overall a good tv. My one main issue is it has trouble syncing with my Vizio soundbar particularly on the YouTube app. Otherwise a solid tv especially for the price point.
I would recommend this to a friend- Pros mentioned:Picture quality
Buy it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV its the perfect size with great quality images on the screen
I would recommend this to a friend - Pros mentioned:Picture quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought as a Christmas gift. Great purchase, tv has a great image
I would recommend this to a friend - Pros mentioned:Tv qualityCons mentioned:Remote control
It's ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV good quality and okay sound but sucks when it comes to apple airplay. It also has remote/tv issues where I have to restart it and reconnect the remote.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kres,
I’m sorry to hear about the issues you’re experiencing with remote issues. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Pro
Love it! Great buy great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv came in perfect protective packaging. I did cubside pickup. It was super easy & the screen is smooth & colors are bright & beautiful . I love it for my living room .
I would recommend this to a friendGreat TV for a bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade for my master bedroom. My only complaint or wish is the lack of apps typically from cable networks, i.e. TNT, Fx, USA. I still have to either connect to cable or use a Roku to reach these channels. If it wasn’t for that, I would give 5 stars.
I would recommend this to a friendBrand new
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great item to have but I strongly advise you get it brand new. I bought it open box and the feet was missing. But besides that I love Best Buy and I love the t.v.
I would recommend this to a friendSamsung 50 inch tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv, i love the Samsung brand and will purchase again if needed
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. May not look as good as the OLED, but it's a great value.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Picture looks great and the TV is easy to put up. The sound quality is good also, Samsung TVs are the only brand i get because they last.
I would recommend this to a friend Good enough for most
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like it says, It's a 50 inch 4K LED panel from Samsung. Nothing too good and nothing too bad. Just a good balance of price to quality.
I would recommend this to a friendNice TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Price was very reasonable at Best Buy. Knocked off a star because I have found the HDMI eARC to be problematic. I wound up having to connect the TV to my receiver with a TosLink optical cable . Other than that TV is great.
I would recommend this to a friend- Cons mentioned:Speed
Ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Starting to move slow after a year. Also the apps like netflix freezes often.
No, I would not recommend this to a friend Sumsung TV 50” Tenzen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already had 2 Sumsung TVs and I bought this one for my 2nd bedroom and linked it up to my Echo 2 speakers and Subwoofer worked right away. Great TV for it’s price
I would recommend this to a friendGood tv... but need a samsung account
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on black friday Its a good tv with a good screen. The only knock is that you have to aetup a samsung account to use the tv. A major change from previous samsung tvs
I would recommend this to a friend