Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
Nice TV Given Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase 2 weeks from unboxing. 1 star taken off for lack of information regarding mounting information for the TV. It would have been useful for TV to be given technical specifications of the screws that would work for TV.
I would recommend this to a friendGood enough for most
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like it says, It's a 50 inch 4K LED panel from Samsung. Nothing too good and nothing too bad. Just a good balance of price to quality.
I would recommend this to a friendGreat Product, great mid-range TV.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an great product, mid-range value, great performance for the price. Only the following things need updating: -Not get picture when room is well lit. -Sound could be better, but it works fine. -Connectivity to WIFI sometimes lags and disconnects.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a great value for the price! Super picture great features. Although I would like a better remote. So maybe a remote upgrade?
I would recommend this to a friend Gift more my elderly mother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom has Alzheimer’s and when her tv went lut, my sister was reslly stressed about how to keep her occupied. The tv arrived as expected, was fairly easy to set up and my mom really likes the picture. Great purchase.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a bew TV when my old one died. This one came at the perfect time and was on sale during Christmas. So easy to set up and the picture is amazing.
I would recommend this to a friendSouthridge Best Buy South Charleston, WV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Awesome crew at Best Buy, were extremally patient and helpful during the whole process from beginning to end. Thank you best buy !!!!!!!!
I would recommend this to a friendSo happy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a much smaller tv I had in my bedroom. Setup was a breeze and remote can control my soundbar. Honestly, this tv was a steal! So happy I got it.
I would recommend this to a friendAnother Samsung for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had very specific parameters when I purchased this TV. Since I shoped it out very well beforehand, there were no surprises. This TV performs exactly as I expected.
I would recommend this to a friendClumsy App Navigation
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good, but app navigation with the remote is not responsive. Pay more for a better TV.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
tv purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is beautiful and crystal clear. Was very easy to setup and navigate. will highly recommend to anyone looking for a new tv.
I would recommend this to a friend It’s making me lazy…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have placed in right in front of my bed and while I am not a TV watcher I have found so many programs that I actually like to watch now. Glad I got it!
I would recommend this to a friendSamsung has great TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift and haven’t set it up yet, but I have another similar Samsung TV and it is great. Samsung has great packaging and set up directions.
I would recommend this to a friendMajor issues with this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has given me nothing but problems ! And trying to contact geek squad or Best Buy itself has been a hassle . MY TV GETS COMPLETLY DIM OUT OF THE BLUE MULTIPLE TIMES A DAY . At first my tv didn’t even work for any show or app , somebody from geek squad came to fix it not this has been happening fkt over 2 weeks .
No, I would not recommend this to a friendBest TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously best tv ever!! I didn’t know what tv brand to purchase, I have always heard of Samsung being really and decided to give it a try. Best decision ever!
I would recommend this to a friendCustomer care
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was outstanding and installation was completed and outstanding I’ve been dealing with you for a while keep up the great service
I would recommend this to a friend- Cons mentioned:Response time
The Worst TV I've Owned: Poor Response Time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only good thing about this tv is that Samsung makes the setup process easy and seamless for Samsung Android phone owners. That's where the positive aspects end. I've never owned a tv with such a horrific response time before. When you click a button on the remote, it can take the tv anywhere from 5-20+ seconds to respond. That's no exaggeration. Then once the tv understands the command given to it, it takes the apps an additional 10+ seconds to open and respond. No, it's not my Internet connection. I have an Insignia tv in the other room that cost half the price of this Samsung, and it responds instantly every single time. Now I have to figure out how to return the worst tv ever when I don't have a vehicle that it can fit in. Never again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CindyTN,
I’m sorry to hear about the issues you’re experiencing with slow response time. Please know we are here to help and have a few recommendations.
First, to ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with product and especially pleased with Geek Squad support. Only negative was wait time to set up delivery (nine days).
I would recommend this to a friendSamsung 50 inch tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv, i love the Samsung brand and will purchase again if needed
I would recommend this to a friendOverall pretty good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a bad tv, pretty good for the price, but I do have issues with connection sometimes. Occasionally it'll disconnect and it takes a few mins to reconnect. Overall pretty good though
I would recommend this to a friend