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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2344 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,344 reviews
  • Rated 5 out of 5 stars

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jdjdjdjfjjfjfjfffbdbdbdklffkkfndkkkdjdndndndnnddndn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv no regrets!! Well recommended and this brand is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    HD at it's finest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new TV. Easy to navigate the apps and possibly the finest HD I've ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV this is my third one in a different size. It has a great look and the Smart TV feature is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic smart tv. Samsung plus has some good shows if you’ve cut the cable and are just streaming.

    I would recommend this to a friend
  • Cons mentioned:
    Sleep timer

    Rated 3 out of 5 stars

    picute quality great but remote control...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    app hard to navigate. Sleep timer should be on remote control and should not have to to app/setting to program sleep timer. very inconvenient

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      GraceM,

      Thank you for taking the time to provide feedback on your TU690T TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Huge, crisp, full-featured, and low-cost

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for the adult "kids". They absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is everything that I expected. Playing my video games on it is top 10. Definitely would recommend this tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could use my sound bar and woofer…blue tooth…with the new tv. They connect with my iPhone but not with the new tv. Frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good see good, great screen, color I recommend Lo recomiendo es un buen televisor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-installed Apps, Samsung TV set up, easy set up, great picture and clear sound. Connects with Google but couldnt figure out how to connect to Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsungs are wonderful televisions. Coupled with a smart television best idea yet. Just wish sound quality was a bit better without a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 50" Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a fantastic "entry level" Smart TV. Couldn't ask for more features or display quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart tv. Best Buy delivered it and installed it on the wall. Great service and great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received the TV in very good condition and there was no problem with the delivery. Thanks a heap for your service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Gift Recipient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift and the recipient loves it and said the picture quality and reception are wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love how the screen is so clear. And the price is very reasonable as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great all the functions work very well. Works with Dish with no problems. Very smart TV. Love my SAMSUNG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price,but I haven’t yet set it up.Ive purchased televisions from Best Buy and the quality is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. Definitely love this budget tv only downside is the lack of hdmi inputs.

    I would recommend this to a friend