Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
RODOLFO
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the customer service, my purchase was very fast without problems, thank you very much to the Best Buy staff.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV this is my third one in a different size. It has a great look and the Smart TV feature is amazing.
I would recommend this to a friendBest Tv ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is everything that I expected. Playing my video games on it is top 10. Definitely would recommend this tv.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
SAMSUNG TU690T REVIEW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY SETUP! GREAT PICTURE, REALLY CLEAR UHD. GOOD VALUE FOR THE MONEY. NO ISSUES AT ALL SO FAR.
I would recommend this to a friend Great tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like how Samsung can connect to different devices and apps
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv good value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv . Picture and features what I needed.. Using this tv in my off grid cabin . Pulls low watts.
I would recommend this to a friend - Cons mentioned:Sleep timer
picute quality great but remote control...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.app hard to navigate. Sleep timer should be on remote control and should not have to to app/setting to program sleep timer. very inconvenient
No, I would not recommend this to a friendBrand response from Samsung
Posted .GraceM,
Thank you for taking the time to provide feedback on your TU690T TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Pro
- Pros mentioned:Ease of use, Picture quality
HD at it's finest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my new TV. Easy to navigate the apps and possibly the finest HD I've ever seen.
I would recommend this to a friend Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great smart tv. Best Buy delivered it and installed it on the wall. Great service and great product!
I would recommend this to a friendGreat 50" Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a fantastic "entry level" Smart TV. Couldn't ask for more features or display quality for the price.
I would recommend this to a friend- Pros mentioned:Picture quality
Great for the bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd been on the fence about buying a TV for my bedroom because I didn't think I needed THIS much TV. Boy was I wrong! The size fits oh so well in my room. The picture is something yet nothing short of AWESOME, I love how I can sync it with my Samsung phone, and I have every app needed to satisfy a Saturday chill day. My only gripe is the sound. It's not the best, because you have to turn up the volume to almost 50 in order to get a crisp sound if you're watching a movie, or listening to music. I may have to get a sound bar to offset the sound. But overall, this is a great product.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Love,
We appreciate your purchase and feedback regarding the TU690T TV. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Happy Gift Recipient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a gift and the recipient loves it and said the picture quality and reception are wonderful!
I would recommend this to a friendGreat Budget TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this tv. Definitely love this budget tv only downside is the lack of hdmi inputs.
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received the TV in very good condition and there was no problem with the delivery. Thanks a heap for your service.
I would recommend this to a friendNice tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I could use my sound bar and woofer…blue tooth…with the new tv. They connect with my iPhone but not with the new tv. Frustrating.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Good TV, great picture. Remove a little cumbersome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is really good, a bit too many buttons on the remote and I have a tendency to hit the wrong one in the dark. Would’ve been nice if the remote lit up.
I would recommend this to a friend Master TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great all the functions work very well. Works with Dish with no problems. Very smart TV. Love my SAMSUNG
I would recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price,but I haven’t yet set it up.Ive purchased televisions from Best Buy and the quality is very good
I would recommend this to a friendSamsung
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsungs are wonderful televisions. Coupled with a smart television best idea yet. Just wish sound quality was a bit better without a sound bar.
I would recommend this to a friendAmazing Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv! The colors are so clear and Bright. The price was unbelievably low. Got to Love the Holiday Deals!
I would recommend this to a friend