Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
Arrived quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as gift. Arrived on time, as described and is working well.
I would recommend this to a friendTV purchase.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nor knowing what kind off TV i wanted the customer service provider help me with my purchase & a great price.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv good value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv . Picture and features what I needed.. Using this tv in my off grid cabin . Pulls low watts.
I would recommend this to a friend Great TV for gaming or watching!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for watching or gaming, my son loves it! My only issue with it is the software is not the best.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
HD at it's finest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my new TV. Easy to navigate the apps and possibly the finest HD I've ever seen.
I would recommend this to a friend - Pros mentioned:Picture quality
Great for the bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd been on the fence about buying a TV for my bedroom because I didn't think I needed THIS much TV. Boy was I wrong! The size fits oh so well in my room. The picture is something yet nothing short of AWESOME, I love how I can sync it with my Samsung phone, and I have every app needed to satisfy a Saturday chill day. My only gripe is the sound. It's not the best, because you have to turn up the volume to almost 50 in order to get a crisp sound if you're watching a movie, or listening to music. I may have to get a sound bar to offset the sound. But overall, this is a great product.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Love,
We appreciate your purchase and feedback regarding the TU690T TV. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Samsung
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsungs are wonderful televisions. Coupled with a smart television best idea yet. Just wish sound quality was a bit better without a sound bar.
I would recommend this to a friendGreat Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great brand TV! This was indeed a good choice for a gift and I definitely recommend it.
I would recommend this to a friendgreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for my 24 year old who plays video games. the smart features eliminate the need for cable.
I would recommend this to a friendGood desicion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product for the right price! Is always good feeling saving some money. Thanks
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Good TV, great picture. Remove a little cumbersome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is really good, a bit too many buttons on the remote and I have a tendency to hit the wrong one in the dark. Would’ve been nice if the remote lit up.
I would recommend this to a friend Very affordable!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My elderly father needed a good reliable television and didn't need the very latest technology. Great price!
I would recommend this to a friendAmazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV that i’ve owned. The specs were amazing for such a low price
I would recommend this to a friendcolor of tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color of screen is great and the picture is very clear. I have a samsung sound system to go with it.
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The family watches this TV daily. Operation took a while to get used to but now it works like a champ.
I would recommend this to a friendSamsung TU690T
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung TU690T is an okay TV overall. It's best suited for watching in a moderately lit room, as it's not a good choice for either a perfectly dark room or a bright room with lots of light. It offers a decent gaming experience, with low input lag and a quick response time, but it lacks any advanced gaming features like VRR or HDMI 2.1 bandwidth. It's alright for watching movies, but even though it technically supports HDR, this adds nothing, as it's very dim in HDR and can't display a wide color gamut.
I would recommend this to a friendBrand response from Samsung
Posted .TvExpert,
Thank you for taking the time to provide feedback on your TU690T TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
- Pros mentioned:Picture quality
Great TV!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad wanted a smart TV for his bedroom because he loves to watch YouTube videos. Picture quality is phenomenal
I would recommend this to a friendBrand response from Samsung
Posted .JeffK,
Thank you for purchasing Samsung’s Crystal UHD 4K TU690T Smart TV. The Crystal Processor 4K transforms everything you watch into 4K. Its crisp, clear picture is 4x the resolution of Full HD.
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
CX service rep John
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.John was the best cx service rep I've ever experienced, he truly represents the core values of Best Buy
I would recommend this to a friendGood
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Htidndndtdystoztodhpdhlxhoxhpcpxhchoxohxotxtoxoyxoyxotxotx
I would recommend this to a friendSamsung 50" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick delivery and good purchase. No problems ever since and BestBuy sells it cheaper than competitors.
I would recommend this to a friend