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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2344 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,344 reviews
  • Rated 5 out of 5 stars

    Amazing Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv! The colors are so clear and Bright. The price was unbelievably low. Got to Love the Holiday Deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nor knowing what kind off TV i wanted the customer service provider help me with my purchase & a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Only complaint is it could use more HDMI connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as gift. Arrived on time, as described and is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for gaming or watching!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for watching or gaming, my son loves it! My only issue with it is the software is not the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Godd deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quality product. I received proper advise according to what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how Samsung can connect to different devices and apps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung TU690T

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TU690T is an okay TV overall. It's best suited for watching in a moderately lit room, as it's not a good choice for either a perfectly dark room or a bright room with lots of light. It offers a decent gaming experience, with low input lag and a quick response time, but it lacks any advanced gaming features like VRR or HDMI 2.1 bandwidth. It's alright for watching movies, but even though it technically supports HDR, this adds nothing, as it's very dim in HDR and can't display a wide color gamut.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      TvExpert,

      Thank you for taking the time to provide feedback on your TU690T TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Good quality. Good sound system. Perfect size for a small bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great brand TV! This was indeed a good choice for a gift and I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ive had in a while. Needed for my rv. I was living in the dark ages without a smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very affordable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elderly father needed a good reliable television and didn't need the very latest technology. Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my living room! Good quality and the service at the store was incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, display is awesome and sound quality is great. Overall a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Tv bought it on November, today we are by August 0 problems we installed the people at the store we’re so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture but sound quality is not the best... but ok for my bedroom.... wouldn't recommend as the main tv it family room

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      ShamiM,

      Thank you for sharing your thoughts regarding the TU690T TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my 24 year old who plays video games. the smart features eliminate the need for cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    color of tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of screen is great and the picture is very clear. I have a samsung sound system to go with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick delivery and good purchase. No problems ever since and BestBuy sells it cheaper than competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family watches this TV daily. Operation took a while to get used to but now it works like a champ.

    I would recommend this to a friend