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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2344 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,344 reviews
  • Rated 5 out of 5 stars

    Good desicion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product for the right price! Is always good feeling saving some money. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad wanted a smart TV for his bedroom because he loves to watch YouTube videos. Picture quality is phenomenal

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JeffK,

      Thank you for purchasing Samsung’s Crystal UHD 4K TU690T Smart TV. The Crystal Processor 4K transforms everything you watch into 4K. Its crisp, clear picture is 4x the resolution of Full HD.

      If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    CX service rep John

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was the best cx service rep I've ever experienced, he truly represents the core values of Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV great good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did buy it online and it was fast and easy! All info I needed was there. Delivery went as scheduled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my 11 year old for Christmas gift. Its perfect!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Times

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest TV we own. I very much enjoy watching programs with the family. Money well invested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp Image Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents will love it for Christmas! They have needed a tv for a long time! They will be blown away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and the fact that I can control my surround sound with the tv remote makes it 10x better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment WHY DO YOU WASTE MY TIME HAVING TO WRITE A STATEMENT IF I DONT WANT TOO??????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what i needed! Great product! Samsung never disappoints and Best Buy always has a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. All the features beeded aswell as options for streaming i have never heard of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy this TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition and still works without any inconvenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen, clear and crisp, colors are vibrant. The form factor is great, very light weight yet durable and solid. I only wish the remote was "lighted", otherwise smart features including bluetooth work perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For me the perfect TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a newer TV, was satisfied with Samsung TV's before - the perfect fit for my living room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its screen quality was more than my expectation!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its screen quality was more than my expectation!!!!! just the plastic base quality was not satisfying

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is great! color super. and the "freebie" channels are very good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our family room. Love the quality and how easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV that i’ve owned. The specs were amazing for such a low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! It was a replacement for my older 55” Samsung! Love all of the new features!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture and sound. It is easy to set up and connect to cable.

    I would recommend this to a friend