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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2344 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,344 reviews
  • Rated 5 out of 5 stars

    I like this tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, it has great features, comes with it's own streaming channels, games look amazing and the sound is alright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv was delivered in good conditions, I have yet to have any problems. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K picture, beautiful display and easy to use controller and settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    whao

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my mother, huge improvement, easy to use, movies are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung tv. After a devastating 2023 this tv was nice to install on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was very helpful and helped me order the Samsung tv. I was very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 50 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV if you’re on a $300 budget. Built in web browser, App Store plus you get to play Xbox games without the actual console just need a controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the TV has been great, the first one I purchased had a problem and Best Buy took care of me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV for a 50 inch samsung tv you cant be the price and quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    no bass in TV speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv, cheap as expected, the speakers are not good but the picture quality is good. there is no bass in the tv speakers so i would suggest getting a sound bar

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi iamkuz,

      Thank you for your feedback on the Samsung TU690T TV's sound quality. Samsung prides itself on high-quality products and a great customer experience. Please know we are here to help you.

      There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.

      You can customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.

      I hope this helps you enjoy your experience.

      If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Htidndndtdystoztodhpdhlxhoxhpcpxhchoxohxotxtoxoyxoyxotxotx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television. Works great. Bought this for my in laws and they love the smart apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds keeps going up and down already taken a lg tv and Samsung tv back because it was broken this tv sounds keeps going up and down

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi StevieS,

      I apologize for the inconvenience you have had with the inconsistent sound volume.

      The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Settings > Sound > Expert Settings > Auto Volume = On

      You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test

      If the issue persists, please reach out to us so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Good Good Very good Superb Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great. I was also happy with the early delivery. Good store to buy from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Original TV was damaged and got replaced no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great . Samsung is my go to brand for tvs works well with my gaming console

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy install and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes good Quality tv’s with easy setup and installation

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, good quality picture, was not crazy about the samsung home screen, had to get used to it. Hard to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Worth the cost. Would buy again. Bought as a gift and recipient lovet!

    I would recommend this to a friend