Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- |
- SKU:
- 6514055
Customer reviews
Rating 4.7 out of 5 stars with 2344 reviews
(2,344 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv would recommend………………………………………………………………..
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Decent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture for the price, however I wish it was a little brighter.
I would recommend this to a friendBrand response from Samsung
Posted .MichaelD,
It’s unfortunate to hear you’re not fully satisfied with the brightness of your TU690T TV’s picture. Please know that we are here to help you.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > General > Eco Solution> Power Saving Mode.
I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Rated 5 out of 5 stars
SAMSUNG 50" TV & SOUNDBAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a loyal Samsung customer. Enjoying my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Best tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will buy another one i love this 50"tv thank you!
I would recommend this to a friendRated 5 out of 5 stars
Stephen Padgett
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product! Exceeded my expectations! Great value!
I would recommend this to a friendRated 5 out of 5 stars
leggggo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product and fun to build not matter the age!
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price! Would recommend to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Looks great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great the screen looks very clear and it light. Definitely recommend
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV I have 4 Samsung TVs and they are all great. This TV for the price has a great picture and with she sound bar foots the bill for my basement.
I would recommend this to a friend Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good jdkmkndlndihdjfkjkogjmgljgmgpglgjgpojgfloijgl
I would recommend this to a friendRated 5 out of 5 stars
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say it’s Samsung always the best on tvs
I would recommend this to a friendRated 5 out of 5 stars
Good tv for ps5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but does not have airplay………………………………………….
I would recommend this to a friendRated 5 out of 5 stars
Tv purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The man at the store suggested this tv great happy
I would recommend this to a friendRated 5 out of 5 stars
Best samsung TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it for my daughter cristmas gift. For her room
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift that was perfect and needed !!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value………………..$$$$$$$$$$$$$$$$$$………………………………….
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish i would have bought it i’ve heard really good things.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung electronics. Especially the extra channels they provide for free viewing.
I would recommend this to a friendRated 5 out of 5 stars
Very good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!! Great buy especially for the price thx
I would recommend this to a friendRated 3 out of 5 stars
It's the best i think
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the model and the size of the tv which i brought for best buy.
I would recommend this to a friendBrand response from Samsung
Posted .PaytenJ,
Thanks for taking a moment to review Samsung’s TU690T TV. If you’re experiencing specific issues that caused you to give this a 3-star rating, please know that Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro










