Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this tv. Never have ibever seen such brilliant colors snd sctually felt like i was there, a part of the action. I can actually see there faces for the first time, see the clothing they wear, all in such brilliant detail.
I would recommend this to a friend Best tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has a wonderful product. I will purchase another one in the near future.
I would recommend this to a friendGood service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great the pic and good help in the store all went well
I would recommend this to a friendLove
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all Samsung tv, perfect to watch movies in it
I would recommend this to a friendgift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boght as gift for mom she loved it and was very happy. Also was a great price
I would recommend this to a friendAwesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great and was just as expected. I would buy this TV again.
I would recommend this to a friendNice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I would like to reserve anything further for a later date, as I have only had the TV for less than a month.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Great T.V.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy use, great picture provides great color and depth.
I would recommend this to a friend Good quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good television, the image colors are very nice
I would recommend this to a friendNothing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not very clear. Difficult to regulate That's all i have to say!
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture could be sharper and brighter. Need to install a sound bar
I would recommend this to a friendNothing but the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for myself for the holiday season I’m in love with the TV
I would recommend this to a friendTelevision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very happy with the purchase and with the sales rep that i dealt with.
I would recommend this to a friendNice picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV the only thing it is missing is an extra HDMI port.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 50" class TU69OT
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well. Picture, sound, brightness pretty decent.
I would recommend this to a friendBrand response from Samsung
Posted .Hi FrancineC,
While it’s great to hear you’re loving the picture quality of your TU690T TV, please let us know if there’s a specific issue that you’re experiencing that has prevented this TV from receiving a higher star rating.
If you should have any questions or concerns with usage, features, or how to optimize your settings best, Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Gift
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont know. Am not that has it with me
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Next day delivery. Call center is a joke. Zero help
I would recommend this to a friend- Pros mentioned:Picture quality
Defective 4k TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had a crisp picture the first few days. I made no adjustments an it lost the look. I tried to adjust a week later an it remains on dark! I'm just waiting for it to blow out now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Divine49,
I'm sorry to hear you are having image issues with your TU690T TV. It's possible that the Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption, is affecting your screen. Go to: Settings > General > Eco Solution> Power Saving Mode.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Sunsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but too small for us. Returned exchanged for a bigger screen
I would recommend this to a friendSamsung Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Would buy a similar product if needed in the future.
I would recommend this to a friend