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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2344 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,344 reviews
  • Rated 4 out of 5 stars

    Hope it last longer than similar model.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the money but not as durable as the older non-smart TV'S.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Seriously great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Love The sound. This is my dream television. All I have ever purchased was Samsung and I’m happy that I actually have a reliable company to always purchase my tech from! Sign up process is pretty cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with TV. Excellent installation service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up and outstanding performance. It is recomendable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    50" Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it a 5 if I could have full picture with all channels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv djssnssjidrjjddnnsznsndndnndndndndndnd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy Thank You Great Service and workers!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Strange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV worked fine for 2.5 years sitting completely undisturbed on a family room table, and then suddenly the screen was two-thirds covered with thick black vertical lines and neither Samsung nor Best Buy offered to do anything to assist us in repairing or replacing it, other than directing us to a repair shop with a $300 fee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Samsung crystal UHD great tv for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Value foe money buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money purchase. Use it with an old Roku and sometimes it shows an hdcp connextio. Error that goes away after unplugging the hdmi cable for riku and pluggij it back in. Picture quality is good as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is when turning channels it has a delay very slow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for personal time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv nice screen free channels threw Samsung hd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I’ve had multiple of these and no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome, I stream only and the picture is great, I only gave it 4 stars for sound because they haven’t quite figured out how to make a rear facing speaker perfect but Samsung has done a pretty good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Close, but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love Samsung but this one doesn’t seem to have sharp focus

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung led

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, better than F30, picture and sound is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung '50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture as well as colors. We love samsungs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed something for my room. I love the clarity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr. Bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed "the guy" to come in and help set it up. No written instructions, everything on screen. Many times had to go back and start over. Sound quality almost forces you to buy a sound bar which I think is intentional. My second choice was Vizio which should have been my first.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RobertP,

      We appreciate you choosing Samsung and are sorry to hear that you did not have a pleasant experience during setup. Please know your feedback is important to us and will be shared with our internal teams.

      We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Samsung Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.. Different than LG ‘s I already have..

    I would recommend this to a friend