Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I recommend it. Go buy it you’ll enjoy it
I would recommend this to a friend...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ........... .......... ................
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good item. I think that this product is good.
I would recommend this to a friendGood Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was very happy with his new TV for Christmas!
I would recommend this to a friendThoughts on this item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV just need it more game compatible for my PS 5.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Nothing special. It performs as it should
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV with an awesome price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my 50" Samsung smart TV. I purchased it for my home office, and it looks great, has great sound, and the picture quality is excellent. The price of the TV couldn't be beat! Love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung tv50inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv lots of options great color and very simple to use has all the major apps needed on a tv i would say this samsung tv offers the best preformance for the price too....thumbs up here
I would recommend this to a friend samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it its the best model and thin bezel. great and easy set up!
I would recommend this to a friendNot 50 inches
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love tv but was to small and did not fit the space
I would recommend this to a friendGood value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display very good. Good value. I would buy this again at this price
I would recommend this to a friend- Pros mentioned:Picture quality
It is a Samsung…..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Samsung, what else do you expect? They have owned the TV market for a while now and looks to continue that into the distant future. Excellent TV, excellent picture quality!
I would recommend this to a friend Samsung 50 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is fantastic but was not given an info or paperwork for my extended warranty
I would recommend this to a friendBrand response from Samsung
Posted .Hi WilliamS,
Thank you for your purchase and review of the TU690T TV. I'm happy you are enjoying your new TV. I recommend reaching out to the local Best Buy where you purchased your extended warranty.
Samsung backs this TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defects, if purchased brand-new directly from an authorized seller. . You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN50TU690TFXZA.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Tv quality
Our Christmas Present to each other
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old tv was the old tube type. This new one is fantastic. We have needed to upgrade for quite a while and when we looked at the wall we decided to put it up instead of down.
I would recommend this to a friend Decent enough for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price for the brand and size but it’s the lower end quality for a smart TV and an issue with the TV turning back on after shutting it off is aggravating to say the least. Picture quality is so so , nothing to write home about.
I would recommend this to a friendBrand response from Samsung
Posted .RobertC,
Thank you for purchasing the Samsung TU690T TV. I’m sorry to hear you’re experiencing an issue where your TV turns on repeatedly. Please try a few troubleshooting steps that may help solve the issue:
1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
2. Check the power cord to see if there is any visible damage.
3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the TV continues to turn on by itself continuously, please contact our Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Christmas Present
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a Christmas present for Grandson's room and he loves it.
I would recommend this to a friendThe Best TV Ever!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV! Slick design, responsive and looks great.
I would recommend this to a friendNice tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Has good extras in programming. The sound needs improvement.
I would recommend this to a friendSamsung Quality at its cheapest.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You'll get what you pay for. It's not Samsung's best but better than other brands. Over the years, design seems to be boring. I like my older Samsung TVs as they have better looking bezels.. thinner. This TV is just ok.. bought this to hang in the Den. Its pretty cheap in quality and cost.
I would recommend this to a friendBrand response from Samsung
Posted .Hi VZERO,
Thanks for taking a moment to review Samsung’s TU690T TV. Please know your feedback will be shared with our internal design teams.
Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Samsung 50" Crystal UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving my Samsung 50" Crystal UHD TV. It basically sets itself up if you follow a few basic instructions. The price was right too. A little over $300.
I would recommend this to a friend