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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2344 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,344 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replaced old tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better then one my mom had. So much cheaper also. Work good clear picture. She doesnt have internet so she cant use apps but she find with that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this TV is awesome and i have no issues with it so far. Also, the quality is very good. Definitely a steal as a part of a Black Friday offer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I'm a Samsung fan!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture once you get it tuned to your visual taste. And the audio is much better than I expected. I do plan to get a soundbar to improve it still.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures quality of Samsung is greater than any other brands. It's everything I need in a Television. All five Television's are Samsung in my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More HDMI!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price if it had more than 2 hdmi inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    NICE TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Id recommend buying. When 4k is available it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50' Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products especially their TV's. This one is great and has a great picture. I can't say enough about this TV or the Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. It fits perfectly in my guest bedroom. The picture quality is excellent. The price was a good value. I recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Holiday Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV the picture is great the quality is amazing. I really like the brand for the free streaming and I can add apps to this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best affordable 50" Samsung Crystal UHDTV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 50" Samsung Crystal UHD TV. This TV exceeded my expectations and same day free delivery provided by BestBuy. I would recommend this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price will tell people to buy today

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding 4k picture. Love the smart tv features. Can add apps as desired. Like many tv's, I would recommend an external speaker/sound bar.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Its just (OK) for the deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry Samsung. Maybe u spoiled me with your Qled. Picture is kind of weak as far as black color. The delay on remote by 2 sec with every push is annoying especially when typing and selecting. The options just was not there. But. For the money. For a kids room. Absolutely fine. Im just Qled all the way. I tryd this for blackfriday price but had to return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GamerJ,

      Thanks for your purchase and feedback! Your new TU690T Smart TV features our ultra-fast Crystal Processor 4K that transforms everything you watch into stunning 4K.

      You can choose from different Picture Modes to suit your preferences. Go to Home > Settings > Picture > Picture Mode to choose from (Standard, Natural, Movie, Dynamic, & Filmmaker Mode. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.)

      If you’d like further help with settings adjustments or have any questions, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    DONT BUY THIS TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would NOT buy this TV again. The picture quality is lacking. Already issues with only 26 months of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great value. We don't do anything fancy, just watch tv but it has a great picture and sound for an extremely acceptable price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BLACK SCREEN

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV IS NOT WORKING AFTER 2 YEARS ,I WOULD LIKE TO CHECK WHT IS THE PROBLEM

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great picture with more settings than you will ever need. Speakers have good sound and do not have to turn it up loud to hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to place in a small room. Not to bad for the amount of money it cost. Does what it is supposed to do and the quality is good,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung crystal tv i bought. Samsung has the best picture for a TV. This was onsale at Best Buy and i am so glad i bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to a family member. I'm told that the picture us crisp and vibrant. Sounds like it was well worth what little I paid.

    I would recommend this to a friend