Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv low price. Sound and picture is good for price paid. Delivery was super quick
I would recommend this to a friend Don’t get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly a horrible tv. The remote never works, the tv constantly lags. Have the time I can’t change it to any of my apps. You can’t download new apps
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Perfect TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Easy set up. Picture is clear and perfect!
I would recommend this to a friend - Pros mentioned:Tv quality
slow and bad quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believed THAT SAMSUNG PRODUCTS WERE THE TOP THATS WHY I BOUGHT IT !!! AFTER BUYING THIS TIME I THOUGHT I HAD AN ALCATEL OR SOMETHING I GOT IT THE YEAR OF 2023 AND FELT SOMETHING OLDER IT LOOKS BIG AND FLAT ON THE OUTISIDE BUT ITS LAGGING ITS NOTHING GOOD COMPARED TO MY SONY BRAVIA I USED TO HAVE. IT SLOW
No, I would not recommend this to a friendBrand response from Samsung
Posted .JustinW,
I’m sorry to hear about the issues you’re experiencing with lagging. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Pro
- Pros mentioned:Picture quality
Great Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best tv i ever brought!!!! Best Buy is the Best store to buy televisions.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and thin design, fit great on mount and smart features are excellent
I would recommend this to a friend Already malfunctioining
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't a huge fan from the beginning, volume would fluctuate and then it randomly stopped but now it just freezes and turns off. Something about not enough storage but I use a Roku not even the smart features on the TV itself. Only 2 years old.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
crystal clear display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great out of the box. It was easy set-up and the display is crystal clear.
I would recommend this to a friend Decent Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went out in less than a year, manufacturers warranty did cover it though came out replaced screen on the spot.
I would recommend this to a friendBrand response from Samsung
Posted .JohnE,
I'm sorry to hear that your TU690T had issues within a year of purchase, but I'm glad that you were able to have it fixed through our warranty!
If we can ever help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Pro
- Pros mentioned:Picture quality
Nice price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my daughter, she stated she love the tv. Picture is beautiful.
I would recommend this to a friend - Pros mentioned:Picture quality
good samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has very good quality and works amazing. Everything is always in place.
I would recommend this to a friend - Pros mentioned:Tv quality
VERY CLEAR DISPLAY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it to replace my bedroom TV. Going to get another one for my daughters room.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, good sound and picture. Price are totally compatible with we expect
I would recommend this to a friend - Pros mentioned:Picture quality
Fabulous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my tv love the clear picture and the apps how it is set up on tv
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 50 inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my granddaughter as a Christmas gift and it has the best picture
I would recommend this to a friend - Pros mentioned:Picture quality
TV and Wall Mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, arrived quickly. Picture quality very good (great for the price)
I would recommend this to a friend It's what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this is what i expected. It works pretty well however it doesn't handle darkness very well. Still worth the purchase if you're aware beforehand of what you're getting.
I would recommend this to a friend- Pros mentioned:Picture quality
New television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent and so the sound quality and the brightness.
I would recommend this to a friend - Pros mentioned:Tv quality
Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung always the best buy for my son as a gift he loves it best television
I would recommend this to a friend - Pros mentioned:Picture quality
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THE TV, SHIW A GREAT PICTURE AND ALL I WANT TO PLAY ON IT IS AVAILABLE.
I would recommend this to a friend