Customer Ratings & Reviews
- Model:
- UN50TU690TFXZA
- SKU:
- 6514055
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 50" Class TU690T Series LED 4K UHD Smart Tizen TV (2023). Many also praise the TV's color vibrancy and straightforward setup process. However, some users find the remote control cumbersome and experience occasional slowness with the operating system's response time. A few customers also mention challenges with the user interface and the lack of a sleep timer button on the remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with this Samsung.Great value, another home run for Best Buy
I would recommend this to a friend - Pros mentioned:Picture quality
Worth it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the picture quality. And easy assembly stands. Best purchase ever.
I would recommend this to a friend - Pros mentioned:Picture quality
Great for bedroom, in budget as well.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice piture and sound quality, in budget ,good for personal small office .
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is perfect. Love the sound, picture quality. All my tvs are samsung.
I would recommend this to a friend - Cons mentioned:Speed
Little slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s going price but it’s very slow, but for the price it’s worth
I would recommend this to a friendBrand response from Samsung
Posted .Hi Kulak19,
We appreciate your feedback on the TU690T having a slow response time. Please know we are here to help.
To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the picture quality, and the price makes this worth it.
I would recommend this to a friend Floor model concerns
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was a floor model that was boxed and the store did not remove the store mode so I had to return it to be fixed.
I would recommend this to a friendBrand response from Samsung
Posted .Hi PerneilusJ,
Thank you for your purchase of the TU690T TV. If purchased brand-new in box, I recommend reaching out to your local Best Buy to better assist you. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
- Pros mentioned:Picture quality
Whitey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Nice size to mount. Great picture at a reasonable price.
I would recommend this to a friend - Pros mentioned:Picture quality
great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great TV at a great value, would recommend to anyone looking for a TV
I would recommend this to a friend Average quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn't have voice option to search for any. We havevto type every time. Voice quality also not so good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SridhararaoA,
Thank you for taking the time to provide feedback on your TU690T TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Pro
- Pros mentioned:Ease of use
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice tv it’s really easy to set up and use. I recommend that
I would recommend this to a friend - Pros mentioned:Tv quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for sale price. 75 inch for under 600 dollars. Excellent tv.
I would recommend this to a friend No Voice Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv thinking the google assistant was a voice remote only to find out it wasn't. Returned the tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DwightB,
We apologize for any confusion. The TU690T does work with Google Assistant. However, you will need to have a standalone Google Assistant device to perform commands such as changing channels, swapping input selections, and launching partner apps.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Pro
- Pros mentioned:Picture quality
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and volume. I have purchased 2 of these Televisions.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung crystal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv,this was purchased on a wim but is more than expected
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV ,sound ,pictures ,applications ,good quality ,good price
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture, havent had time to mess around with the programs
I would recommend this to a friend - Pros mentioned:Picture quality
Great Christmas Present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother loves her new TV.... and she said the picture is great.
I would recommend this to a friend Not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv,hoping the picture would be sharper then my 2012 samsung tv.but unfortunately not much Difference.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi StevenR,
Thank you for sharing your thoughts on your TU690T TV’s image quality. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Tv quality
Great tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Purchased for my grandson for Christmas. He loves it!!!
I would recommend this to a friend