Customer Ratings & Reviews
- Model:
- VG-SCFC50SGMZA
- SKU:
- 10517927
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the product's classic and unique appearance, noting its sleek, minimalist design adds a touch of modern elegance. They also praise its phenomenal picture quality and the ease of installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Cannot ask for a better frame/tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Build quality, mounting hardware, and brown bezel is perfect!
I would recommend this to a friend - Pros mentioned:Appearance
Beautiful, but poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is nice, but arrived broken twice. I recently returned and reordered for the third time, but the order was cancelled 2 days after it was do to arrive. I’m annoyed that a $150 plastic frame was broken twice, seems poor quality, but with that said it does what it’s supposed to do and looks beautiful. I can’t wait to get my replacement again. Fingers crossed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlexP,
I’m sorry to hear of the issues you’re having with the quality of your Frame Bezel. If you would like to speak directly to us or have additional concerns, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I purchased this TV for "Image Frame" it's so popular for. Quality of image is fantastic. We are looking at buying another one for our bedroom. I personally love the "invisible cable" and having a separate box for all my inputs. Overall good product.
I would recommend this to a friend Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product isOverpriced. Low quality wood. Colors not available in your choice.
No, I would not recommend this to a friendNot available, hour+ hold time in attempts to resp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be minus rating as the product apparently isn’t available. I held over an hour attempting to return call from messages advising I needed to schedule delivery. Guessing my only recourse is to drive to the nearest store to get refund and attempt to order a different bezel…
No, I would not recommend this to a friendBrand response from Samsung
Posted .LindaM,
Please know you are leaving a review for the Frame Customizable Bezel, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung products, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Poor shipping and inconvenient return policy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product arrived broken. I was not able to return it at the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .James,
I'm very sorry to hear that your Bezel was delivered damaged. We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly.
If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
- Pros mentioned:Appearance, Installation ease
Simple, sleek frame
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to install and looks professional. It matches the art selections
I would recommend this to a friend