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Customer Ratings & Reviews

Your price for this item is $279.80
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The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2348 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's excellent picture quality and ease of use as significant strengths. Many appreciate the smart TV features and find the price reasonable for the quality offered. However, some users have noted concerns regarding the refresh rate and the remote control's functionality. A few also mentioned motion blur as an occasional issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,348 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it! The tv is wonderful and it's so clear!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture on this tv is so clear Great buy on this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. Would recommend this tv to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performer. Lousy documentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: Item set up and started simply and intuitively. Quality of image is very good. Sound is adequate. connectivity and controls are adequate. The Bad: No operator's manual that gives needed info about setup and operation. "Menu" features provided no adjustable audio equalizer access. Picture size/aspect is cryptic and has no seeming correlation with the resultant display as channel parameters change. With no real manual, I'm at a loss to figure it out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing! The picture is amazing! We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product... exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV!.. easy setup, exceeded my expectations!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love, love, love our new LED 2160p Smart 4K TV!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung, loyal to this brand! Great Picture!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, amazing quality, and low price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great products loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to get my products from you it would have been better if they could. Offer their services for example with my pruchase assembling. The tv stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has everything! The sound is much better than on other televisions we have had in the past. No sound bar required on this one. It has a great picture and the menus are very easy to use. Thank you Best Buy and Samsung for another great product!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the size to space I have in my living room great picture quality and enjoy the apps on tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not sports fans or movie freaks so our expectations may be skewed but we have found this TV to be very pleasant to watch. We enjoy the clear colors and, now that we're used to it, the high definition. It's weird to watch our old shows and see so much more detail (more 3 dimensional) than we used to!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked for quite a while before buying this tv. It has one of the best pictures on any tv we saw!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product, no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable service does not support 4 K, but picture quality great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Mounted on the wall nicely. Great quality picture. Also purchased the Samsung sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV good picture don't have to have a sound bar sounds good with the factory speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an upgrade for my living room and this was it! Picture is sharp and rich, motion looks great. Didn't care about the "smart" functions but found it very easy to use it for Netflix and Amazon shows and now use it for that all the time. Very light and easy to hand by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good TV. Very clear and sharp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Easy set up. Samsung makes some very good products. Good sound from the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a major upgrade from a 10yo Plasma. Great picture and terrific user experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I purchased has worked beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but praise for the Geek Squad who helped make good decisions about the items and devices that I needed for making all the components work well. I would recommend them to anyone who is not so sure about what to buy and then how to install. They were great.

    I would recommend this to a friend