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Customer Ratings & Reviews

Your price for this item is $279.80
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The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2348 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's excellent picture quality and ease of use as significant strengths. Many appreciate the smart TV features and find the price reasonable for the quality offered. However, some users have noted concerns regarding the refresh rate and the remote control's functionality. A few also mentioned motion blur as an occasional issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,348 reviews
  • Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv,good picture looks great ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An "Enhanced" refresh rate for sports and action films is not even close to what you get with a true 120hz.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money, I only wish I would've purchased a larger one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still waiting for a plumber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out on ranch talent is hard to find. Once installed I am sure I will love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the visual and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the visual and features. Wish I had the option for voice recognition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best TV we have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just what we were looking for, our daughter bought one also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV we have ever purchased. Very glad we went with the higher pixels.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    the sound us not very goof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed overall, would not recommend to a family member for purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I have Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I will always buy Samsung The items have been good through out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart TV. It has performed exceptionally well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 55 Class - Smart - 4K Ultra HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung - 55, looks amazing in my bedroom!!! :)))))

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid-Level HD Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two HD Samsung TVs prior to this purchase. Picture quality is not as sharp as anticipated or expected. 4K Ultra is basically inconsequential considering most cable providers do not offer 4K quality. Still all things considered, sale price made it fairly affordable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose Samsung over LG and overall I am not happy with the purchase. The smarthub apps don't work well. I spoke with an employee at Best buy and they said that is common with this model. No udpates could fix it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of good times using and enjoyed it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Just think it could explain set up better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    I absolutly love this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great picture our Samsung 55 inch 4K TV provides... 4K service is not in our area yet but it give a very defined HD picture above the normal HD picture offered on cable TV. It is easy to connect at setup and makes using the DVD player a breeze for all of us not so Tec savey seniors. The only down fall I see with this TV is the volume levels between TV shows and commercials are not something you have the option to balance in settings...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound not the greatest even with soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the TV was in a room to simulate home use so you could hear JUST that particular TV I would have been able to hear that the sound projection was not as good as it sounded on the show room floor. There were many other TV's being played at the same time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Typical Samsung, Great While It Lasted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great while it lasted, but Samsung never lasts past the warranty dates. Get the extended warranty and you'll get your money back for purchase of the next one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great color and quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from a trusted brand. Lightweight and aesthetically pleasing while producing good looking up conversion at 60Hz. I wish these companies would be more honest about their refresh rates but only a few minutes of research provides the proper information about the product. I have had no problems using any of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion blur, Refresh rate

    Rated 4 out of 5 stars

    Great image quality, refresh rate is a concern...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is nice with great picture and colors. The sound is great, the apps that I use the most are there, plus it's easy to set up. I am giving 4 stars out of 5 because of the refresh rate which according to the specs is 120hz but indeed it's 60hz native. I have a 42' HDTV Samsung which I bought 7 years ago with a refresh rate of 700hz and till this point I still love and will keep and I whish this 4k tv was at least 240hz so I wouldn't complain about it. That would have been perfect. Motion blur is a real concern to me and you will notice it too in a split second. Still tweaking with the video options until I am comfortable with what I see. Still images are astonishing great and so are slow moving scenes and the 4k videos that you can watch through the YouTube application.

    I would recommend this to a friend