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Customer Ratings & Reviews

Your price for this item is $279.80
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The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2348 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's excellent picture quality and ease of use as significant strengths. Many appreciate the smart TV features and find the price reasonable for the quality offered. However, some users have noted concerns regarding the refresh rate and the remote control's functionality. A few also mentioned motion blur as an occasional issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,348 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is just as good as any LG, or sharp picture that uses 4k. Still waiting on more 4k content to really enjoy the t.v. Only issues I have with the t.v is the stand, 4 tiny screws hold this tv up;however, only 2 actually fit the TV. The TV still stands like its suppose to, glad I have the 5 year plan with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Not Impressed with Samsung 4k

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the store with only basic research. I bought the 55 inch 4K UN55J6500FXZA because of the excellent picture and color with the 4K signal in the store sent there by Samsung. I took the TV home and hooked it up to my Dish Network. The picture is disappointing and I moved my old 780P inexpensive Toshiba TV next to it. The Toshiba had a slightly better picture. I spent two days adjusting the settings with the help of Best Buy, It did not work and all I could do is to almost match the picture of my old TV. I took it back and bought a Vizio 60 inch 4k TV, Model M60-C-3. The Vizio picture and color out of the box was excellent and what I expected from a 4k TV. It was far superior than my Toshiba and the new Samsung. I use the Dish Network and they send a 1080P signal so upscalling the signal (picture) was important for me. I was swayed to buy a more expensive Samsung TV by name alone. The Visio is better priced and has a superior picture when there is not a 4K signal available. I found this true also by watching the same movie on my Blue Ray player on both TV sets. Go with the 2015 Vizio, M-series and you will get an excellent TV at a lower price. Side Note: Both the Samsung and Vizio had excellent pictures in the store while they were fed a 4K signal. Since the broadcast standard is not 4k, buy the Visio (M-series) for the best of both worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect so Far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing some research, I bought this TV and just installed it. The picture is beautiful. We bought a sound bar as well and that makes it even better. So far, very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 67 I am not to worried about the Apt, what ever I just wanted a great picture, and this TV gives us what we wanted. The picture is crisp, color is great right out of the box, sound is perfect, and it's so close to 3d who needs one. I hope the tv gives me better service than 3 Visio's I had they were the shortest lived things I ever purchased, won't go back there again. So far it has been great, guess we have to squat and watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go into store if you're thinking 1080P

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of this is amazing. Color true. Blacks black. Whites white. I'm so glad the 60" 3D 1080P was discontinued that I bought on sale for $1104. I paid $1199, and this is worth the extra $95. I'm not sold on 3D, and I wanted a 60". The clarity of this set is worth only getting 55". When I saw this TV in the store I knew it was mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K is Magical

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Samsung 46" HD TV and Bose Solo. I also purchased Samsung Soundbar HW-J550. Sounds is better than Solo and video is brilliant. I signed up for NetFlix 4K (limited programming but growing) and I was blown away! My DirecTV Genie also does 4K using the built in RVU feature. The RVU allows you to eliminate the Genie Mini on the TV. RVU seemed to respond slower and after channel changes video was jumpy and then would catchup. Video and voice seemed to be out of sync. Checking for any firmware upgrades to see it I can improve that. I don't plan on using RVU anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung 4K UN55JL6500FXZA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest picture i have ever seen and i tried two others and this is just wonderful. Especially the sports channel. Great to watch football. We love it. We are so happy with this tv. . P.S. Don't forget to get the high quality HDMI . The tv comes with one. We bought a high quality one. It made a BIG difference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I went to best buy and purchase this samsung 55 in 4k I've had a lot of brands and this is far the best buy I've made in a wile

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture quality is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, Samsung has the best picture quality, and Best Buy has the best prices around!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearest Picture Imaginable! Breathtakingly Amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this in my living room and all my friends are fascinated with the quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    perfect tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is great for a first large size hd tv. picture quality is great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV last weekend. I have never seen anything like it. Blown away by the clarity. The upscale of 1080 programming is amazing and 4k content on netflix unmatched..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, much better than the sharp originally bought.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Poor remote makes internet feature unusable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. If all you want to do is watch TV, buy this tv. But if you are interested in going on the internet and, say, watching you tube videos, forget it. Their remote control pointing device is an absolute disaster. Basically unusable, unless you are a completely cool dude who won't get frustrated with the experience of using something intended and designed for a purpose that it can't handle. If a first grader had designed the Samung remote and taken it to school and asked for a special project credit, the student would have been demoted to preschool. I would not have bought and kept this tv if I had realized that the difficulties I initially encountered with the remote would have been resolved over time. But the remote really doesn't work well enough for anyone to master sufficiently to use efficiently, in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Love my Samsung UHD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I have been patiently waiting for bluetooth enabled TVs for about 2 years now. I wanted a TV that I could hook up a bluetooth keyboard to and not have to fumble around with a remote entering in data for various apps or a search on youtube. Very Cool Stuff! Samsung has got it together....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned TV now for 5 years now and still going strong. There is a small spot where the pixels are a little discolored at the bottom of the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Samsung 4G TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture.We have 3 other Samsung TV's and they all have beautiful pictures. The one we replaced was a 46". Wow what a difference with the 55" it's like being in the theater. The speakers on the 55" compared to the 46" are so much better. Love everything about this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this t.v now for about 4 months, pleased with my purchase. Excellent picture and color, easy to use and understand directions on how to use the features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart features

    Rated 5 out of 5 stars

    Amazing quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. It has amazing quality and the smart features are pretty cool too. It lets me play things from my phone on the TV wireless.

    I would recommend this to a friend