Customer Ratings & Reviews
- Model:
- UN55JU6500FXZA
- |
- SKU:
- 3953148
Customer reviews
Rating 4.7 out of 5 stars with 2348 reviews
(2,348 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 55" Class 4K Ultra HD TV's excellent picture quality and ease of use as significant strengths. Many appreciate the smart TV features and find the price reasonable for the quality offered. However, some users have noted concerns regarding the refresh rate and the remote control's functionality. A few also mentioned motion blur as an occasional issue.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
T.v. looks amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 55inch uhd looks amazing and has many options. The picture looks great with blu Ray, when watching videos on YouTube which is easy because app is pretty installed. When first starting, tv connects to WiFi and setup immediately. I connected my ps4 and they both communicate with each other. I can use the tv remote to select options and other things just like I'm using the ps4 controller. Also tv comes with PlayStation now, meaning you can rent games and play then with out ps4 console altogether, given you have a PlayStation account already. Great tv all around and for the price! I am happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first 4K tv I've bought. It has not disappointed. The picture is fantastic. And the price is reasonable.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV; we love having it in our conference room. We use it as a TV & computer screen for meetings.
I would recommend this to a friend Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV profile blends beautifully into room decor with no bulky edge lines. I always buy Samsung products because of their reliability and modern designs. This TV is no different!
I would recommend this to a friendRated 5 out of 5 stars
AMAZING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing TV! The picture quality is superb! I'm VERY pleased with my purchase and BB delivered ontime with no problems!!
I would recommend this to a friendRated 5 out of 5 stars
Great Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound quality are wonderful. Keep in mind that you have several selections on how you want the pic to look. We found some of the viewing modes had too much SOE for our taste so chose the movie mode. A lot of choices and features on this TV make it over-whelming. The TV connects to the internet and you can easily locate the manual for this if you want to read about everything it does. I would recommend that you do that in stages as there is a lot going on with this unit. Nothing useful comes with the TV so you must read it on line. The BB installers were the best! We did find that the 6' power cord is way too short if you plan to wall mount this TV. A 15' power cord from Amazon corrected that issue. Our HDMI cord had the same issue so picked up a 15' on line. So far, this is a great TV and we liked it so much, we bought another one for the other room. You do not have to wall mount this, it looks quite nice sitting on a coffee table pushed up against the wall. Try that before going to the expense and trouble of hanging it.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Beautiful TV for a good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality picture, easy to use smart TV, Good deal for a good TV
I would recommend this to a friend Rated 2 out of 5 stars
If you want to watch 4K on DirecTV, you can't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excite to install the RVU function that allows the J6500's internal tuner to deliver 4k to the set. However, when the installer finishes the cabling, he connects the set and the ERROR MESSAGE APPEARS , "Sorry for the inconvenience, this cool feature will available soon" Calls to samsung begin with, it must be me, as samsung appears not to have let them know. After several attempts to resolve it, I am promised call from level 2 support which never comes. 2 days latter I call again and am told that now they know about the problem and are working on it, but no commitment as to when. Now I wonder what else does not work?? Picture is very good. I can deal with software issues with my PC and phone, but my Television! I will be a good product soon, but when?
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV because of friends recommending it. Compared to my 7 year old Panasonic Plasma TV that just recently went dead, this Samsung's picture is a 7 out of 10. The first TV would go to a black screen and then back on every few hours, so I returned the TV for a second TV. Best Buy replaced it with a new one, and not more than 2 hours after setting it up, the screen again went out for a few seconds, and then came back on. Continues to have the same problem. TV sometimes has a weird soap opera effect. I purchased the 5 year warranty, because I really think I am going to need it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It feels like being for real in the movie! REALIST! IAM LIVING THE PROGRAMS!
I would recommend this to a friendRated 1 out of 5 stars
Bad shipment of Samsungs maybe?!?!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if my local best buy got a bad shipment of these tv's or not but I went thru 3 of these things within 2 days before I finally switched to a Sony. I bought this 4k TV and got it home to find that it had a faded line at the top of the screen about 3 inches from the top. I took it back and exchanged it for the same model (since I've been pleased with samsungs in the past) and that TV had 2 dark spots that showed on any programming I tried. I tried it a third time thinking surely that 3 tv's in a row couldn't be all bad. The third one had one dark spot in the same place as one of the ones on my second try and also the backlight was shining through on the bottom left of the screen. The TV definitely had great potential but I couldn't seem to find one that worked properly. I was really disappointed as I have loved samsungs in the past. I finally switched to a Sony 4k and it was perfect out of the box.
No, I would not recommend this to a friendRated 5 out of 5 stars
great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv, 4k, netflix 4k account, highly recommended
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Perfect real-life colors. My most pleasant surprise is how fast the wifi works on the tv. When wanting to watch netflix or prime it is seriously only a couple button presses away.
I would recommend this to a friendRated 1 out of 5 stars
Disappointing for a Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a big fan of Samsung Home Theater. All my home theater equipment is Samsung and this was my third Samsung TV. I actually bought this TV twice. The first one had a stuck red sub-pixel so I exchanged it for the same model. The second one I brought home and had for a few weeks until I started noticing that it had back-light bleeding (particularly in dark or low-light situations) and clouding. I also had problems where the TV would randomly shut off and the Samsung sound connect with my Samsung sound bar would also randomly disconnect. Exchanged it for another Samsung model.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
great TV for that price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was shock to see how great the picture was and how great it is on watching sports.. its like being at the game.. well worth the money..
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv picture quality is good depending on your cable provider. Picture quality is excellent when stream movies, tv shows etc...
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love the size! Great resolution! my kids love it!+
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally love the size, it has a great resolution, specially,with (HD) high definition. I love to watch movies and videos. My son loves to play games and my daughter loves to watch videos.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this tv! It's just big enough for our space, without being too big!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just amazing picture . Great for streaming and gaming. Also has a beautiful stand , Samsung really is the best.
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great smart tv.. many options to choose from and internet capable
I would recommend this to a friend





