Customer Ratings & Reviews

This tv is amazing. The picture quality and sound is perfect.

i really enjoy watching this tv. the image is very clear

Love, love, love this TV! Fantastic picture and sound!

This tv is going back. The poor refresh rate and jutter has us packing it up and going back to Best Buy. Not worth the money. Do not recommend this product

Bought my tv in November 2015. Was a no brainer buy since I was replacing my old reliable Samsung that recently gave out. The reviews online were good. So we bought this tv, worst decision ever. A couple months after having it, it started acting weird. The closed captioning locked on the screen. I unplugged the tv for ten minutes and turned it back on. It remained locked for several days even after several times being turned on and off from normal use. After a week it finally corrected itself. Then a few days later we randomly lost our audio. I thought it was just the channel, but every channel was without audio (we only have farmer vision). Turned on then off a couple times and it corrected itself. I went to best buy and told them about it. I did not buy the geek squad protection, however they had a promotion when I bought the tv and I managed to get it replaced for free. I was delighted. Well the best buy I bought the tv from is 20 minutes away as well as a distribution center. The best buy that delivered it is well over 1 hour away. The tv they delivered looks the same, but I believe it's an older model. The remote is a downgraded one from the one I had before. The other tv had picked up 43 farmer vision channels and this replacement only picks up 20. I had geek squad come out because I bought a warranty for this tv. He told me I was sorry out of luck. I had this tv replaced in January and I'm starting to have minor issues with it now too. Powers on weird and takes a little longer than usual, and sometimes randomly cuts out in the middle of a program and has a message that says mode is not supported. To top it off, I had Samsung call and ask me to review this tv. The kid was not the nicest of people and when I tried to tell him about the problems with the tv, he hung up on me. Apparently he really didn't want a review if it was negative. I'm not impressed with this tv, it is not worth the money. At least I have a 5 year warranty on it. I will say Geek squad and Best Buy were wonderful through the process, even though I think this tv is older. But I will repeat, stay away from this tv! I have other Samsung products (phone and previous tv) and have never had such horrible problems/ glitches. Maybe I'm unlucky and got two duds.

We did lots of research and chose this TV. We've really enjoyed it for the 5 months we've owned it and have had no drawbacks.

Got this 4k series 6 almost 6 years ago. Was mad later in 2016 they started dropping in prices after I bought this in March for under 1k. Finally got the infamous backlight issue

Ordered TV online for in store pickup. People at store were excellent. Set up TV in only a few minutes and the picture was so much better than expected. Very easy to set up and use!

Very happy with the Samsung 2160 55" TV. The delivery was excellent and very professional. The quality of the TV is great and easy to set up. Always buy Samsung!

I bought a Vizio 4K m-series but it was having problem right out the box smh so I took and back and got this Samsung and my family absolutely loves it. I recommend this tv

Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I bought this tv a little over a year ago. The first one I bought had a flicker in the screen so I took it back. Thankfully is was under warranty. The new one just went completely grey about 2 months after the warranty expired of course. If you are going to spend that much on a tv you would expect it to last longer than 14 months.I would definately recommend going with another brand. I will never buy a samsung product again.

Great TV for my living room. Working as expected with great features. Sports mode is awesome.

Great looking tv to replace my 42" LG LED tv......WRONG CHOICE!!!...... The 4k UHDTV gives everyone in my house headaches an eyestrain.... Knew it was the tv cause it only happens watching it.... Only had it 24hrs an its goin back for a normal Samsung LED in the morning!

Amazing 4K Smart TV from Samsung. High quality build and a multitude of features.

Great television for price. A little blurring can be visible though on sports.

Great TV for the price and they priced matched from a competitive store .

No way to use the "Smart" or Internet services without this TV spying on my family. Do NOT connect this TV to the Internet as it starts sending your information to other firms for money. This was a BIG investment for our family and returning it tomorrow. Nice TV, sad they feel the need to do this to their loyal customers. Read more about SMART TVs then I did to find one that does not spy on you and meet your family needs...

Great value for the money. Have had no problems with the TV.

It's a good tv I purchased. If I didn't do this review is would've never realized it wasn't the tv I was going in to buy.